Services

Concordia offers faculty and staff an Adobe site license for Adobe Acrobat and Adobe Creative Cloud at no cost.

Adobe software is available for purchase through the University for a one-time purchase price with no other associated costs. Microsoft software can be acquired individually at a greatly reduced cost as part of Concordia's Microsoft Volume License (VL) subscription.

Certain Adobe software is available to purchase under the educational Adobe CLP (Cumulative Licensing Program) as a perpetual license.The pricing is a one-time purchase price with no other associated costs. Visit the documentation section of this page for a list of commonly ordered Adobe software.

Concordia offers faculty and staff an Adobe site license for Adobe Acrobat and Adobe Creative Cloud at no cost.

Adobe software is available for purchase through the University for a one-time purchase price with no other associated costs. Microsoft software can be acquired individually at a greatly reduced cost as part of Concordia's Microsoft Volume License (VL) subscription.

Concordia offers faculty and staff an Adobe site license for Adobe Acrobat and Adobe Creative Cloud at no cost.

Concordia University is enrolled in the Apple Volume Purchase Program, which allows the University to purchase iOS Apps and Mac Apps in large volumes and distribute them to University employees.

Concordia offers consulting services to departments wishing to modify existing or add new audio-visual technology solutions.

A selection of equipment for loan including laptops, cameras, recording devices, small P/A systems and projectors (data projectors for events on campus only) are available from the CDA Service Centre in the EV building.

Banner Finance is the primary information system for all accounting-related activities at Concordia.

The basic phone service allows users to make internal and local calls from their on-campus location.

Cinemas staff provide professional technical support and event planning for both the Concordia community (faculty, staff and students) and external clients in four cinema venues located on the Sir George Williams Campus.

Special software installations can be requested in computer labs or classrooms to support curriculum or as part of special events.

Concordia IT supports classroom technology (Crestron, projectors, classroom PCs) across both campuses.

As part of Concordia’s sustainability commitment, computers, audio-visual equipment, and other technical components are evaluated and distributed for internal reuse, donation, or external recycling.

Concordia's Faculty of Arts and Science offers a wide range of computing resources and media-related equipment to their academic community.

Concordia offers a wide range of computing resources, electronic, and media-related equipment to the academic community.

Concordia offers a wide range of computing resources, electronic, and media-related equipment. The rooms on this page are limited to teaching use only.

Consultation and installation services are available for the purchase of computer equipment including desktops, portable computers, software, and smartphones.

These labs are for use by members of the Geography, Planning & Environment (GPE) department.

These labs are for use by members of the Department of Mathematics and Statistics only.

These labs are for use by members of the Faculty of Engineering and Computer Science (ENCS).

These labs serve several purposes: open use for students registered in specific departments or courses, restricted use for thesis based graduate students, and/or labs that can be reserved for teaching and training purposes.

Support for Concordia-owned computers is provided by different teams of technicians.

Media labs and performance spaces are available to Fine Arts faculty members and students.

Concordia Customer Relationship Management software - go.concordia.ca - is an online portal for prospective students. Prospects can register for campus tours, browse events, book an appointment with select staff members and sign up to receive tailored content (admissions, important dates and events happening on- and off-campus). Users can access the CRM using their Netname account or social media log-in credentials. Authorized staff users can set up appointments, create events and send out personalized communications.

Concordia University provides wireless networking for all of its currently active faculty, staff, and registered students.

SharePoint online is a browser-based collaboration and document management platform part of Microsoft Office 365.

ConneXions is a career portal which allows JMSB students and alumni to search and apply to job postings, manage and track applications, register for events, and access various career resources provided by the JMSB Career Management Services (CMS).

Course registration is an online system allowing undergraduate, graduate, Continuing Education, and Grad Pro Skills students to add, drop, swap, and wait list classes. Students may also use this system to search the course catalogue and schedule of classes. For more information about this sytem, see our SIS Information page.

Academic and service-related departments within Concordia are allotted 100 GB of space for the purpose of storing and sharing University files.

Concordia is running a pilot project to offer a virtual environment where faculty, staff and students can access a virtual computer to use certain applications anytime, anywhere and on any device on and off campus.

Faculty and staff are eligible to use departmental printers and are granted user codes associated with their departmental budget code.

Students and employees are able to use the self-serve printers on campus, and are required to load funds onto their student or employee card to gain access to printing, copying, or scanning services.

Concordia University has a subscription allowing students, faculty and staff access to the Educause reports library.

A service that allows member institutions from the international research and academic community to securely access wireless services at other participating institutions using their “home” credentials.

University employees have access to a Microsoft Exchange email account.

Active Concordia students enrolled in courses for the current semester are eligible for a Microsoft Office 365 email account. This is a web-based email service, though Microsoft offers supplementary support for mobile and desktop access. The account creation process takes 2 business days, and your email address will follow the standard format: firstname.lastname@mail.concordia.ca.

Email forwarding for life (EFL) is an easy to remember email alias with the Concordia domain: netname@alumni.concordia.ca.

Empath is the primary information system used by Human Resources for all payroll, benefits and position tracking activities.

Employee pension & tax statements are available as part of the Employee Self Service application in the MyConcordia portal.

Engage Concordia is an online platform that allows its users to make a donation to the University, download tax receipts, register for events, update their alumni profile, and more.

Audio-visual and computer equipment for loan or rental is an on-campus service available to the University community and external clients.

Certain equipment is available for loan to students and professors in the John Molson School of Business (JMSB) in order to facilitate academic activities.

MyEvents is used by both the Concordia community (faculty, staff and student associations) and external clients for event and room reservations.

Concordia's IT department provides marking/grading services for multiple-choice examinations.

Concordia’s Faculty Resource Information System (FRIS) is used for workload assignments for full-time faculty members, course assignment, and processing payments electronically for part-time and teaching assistant appointments.

Concordia University's Voice Services team provides, maintains, and supports the analog host line for fax machines.

Concordia University has a subscription allowing students, faculty and staff access to the Gartner research reports library.

The Grenadine event planner is a web-based tool designed to help plan and organize event schedules, special guests, ticket sales, and more. Using an intuitive interface, event coordinators can create custom web pages where guests are able to register, purchase tickets, and view event details with ease.

Group file sharing services for academic and service departments can be used to share documents and files between users.

Group study spaces are offered in the Webster Library, Vanier Library, and Grey Nuns Study Hall.

Concordia faculty and staff are allocated 20GB of personal space for storing work-related files.

The iClicker Student Response System is an interactive polling technology that allows instructors to quickly collect and display student responses to questions featured in a lecture presentation.

The Key Management System (KMS) allows faculty, staff, and students to request new physical keys as well as track issued keys. New key requests must be approved by the authorized person responsible for the requested space. The KMS may also be used to process duplicate, lost, or returned keys.

Concordia IT provides technology that allows faculty to record live in-class lectures.

The LimeSurvey web-based survey tool is used to create surveys and publish them to a public or a private audience.

Technical support for events held across both Concordia campuses is available from the IT Service Centres.

Long distance capabilities can be added as a paid service to a basic phone plan, allowing the user to place long distance call from their on-campus location.

ListServ is Concordia's new electronic mailing list software, replacing Majordomo. It allows a sender to send one email to the list, which will be distributed to many individuals (subscribers to that list)

Faculty and staff within the Gina Cody School of Engineering and Computer Science (ENCS) are eligible to create, manage, or subscribe to public/private mailing lists.

Concordia has an educational site license for Maple software from Maplesoft.

Concordia University has an educational site license for Mathematica software from Wolfram Research.

Concordia University has a campus license agreement with Microsoft offering employees the use of Microsoft Windows Operating System upgrades, Microsoft Office Suite and Enterprise Client Access Licenses (CAL) at no additional cost.

The University’s subscription to the Microsoft Campus Agreement provides a membership to the Microsoft Azure Dev Tools for Teaching. This membership grants active faculty, staff, and students currently teaching or attending one or more courses in any of the Science (STEM) departments, or the Science College of the Faculty of Arts and Science of the University, access to Microsoft software, professional development tools, and services.

Millennium Financial Reporting supports reporting functions from Concordia’s Financial System including operating statements, balance sheets, trial balances, financial statements, and transaction details.

Millennium Web Requisitioning supports the activities related to the university's purchasing and procurement functions.

The Moodle (abbreviation for Modular Object-Oriented Dynamic Learning Environment) learning management system (LMS) is a secure web-based environment used for the development and delivery of course activities and resources.

My Empath enables employees to access personal data from the Human Resources information system (Empath).

MyConcordia portal is a secure, self-serviced, central web point that provides content and services to its users based on their relationship with the University.

Concordia's netname account allows access to content and services based on the user's relationship to the University.

Concordia provides high speed wired network connection, installation, and support to users on both the Sir George Williams and Loyola campuses.

Concordia faculty and staff are eligible to download the Office 365 ProPlus Suite and install it on up to 5 computers, 5 tablets, and 5 smartphones.

Students who have activated their Concordia student email account are eligible to download Office 365 ProPlus Suite and install it on up to 5 devices. The programs included in ProPlus Suite vary depending on your device’s operating system. On a PC computer, the suite includes the latest versions of Word, Excel, PowerPoint, OneNote, Access, Publisher, Outlook, Lync and InfoPath. On a Mac computer, the latest versions of Excel, Outlook, PowerPoint, and Word are included. Students may also store up to 1TB of data on OneDrive.

Active Concordia students have access to Office 365 Education - a collection of services that allows you to collaborate and share your schoolwork.

The online expense reporting tool is available to faculty and staff through the MyConcordia portal. The tool is used to submit expense details to the Financial Services department for the purpose of reimbursement.

Undergraduate students enrolled in select courses within the Department of Mathematics & Statistics are eligible to use the online homework systems - WeBWorK and MyMathLab. These systems are designed to give students immediate feedback on submitted responses and homework assignments.

The online payment requisition form is hosted within the MyConcordia portal and is intended for use by Concordia faculty, staff, and students when issuing payments to individuals who are not registered vendors or to external organizations who cannot invoice the University.

Open data is data that is freely available in a convenient and modifiable form for anyone to use and redistribute as they wish without restrictions from copyright, patents or other restrains.

The peer evaluation system is an online tool used to assess the contributions of team members in various class activities.

Plotters are large-scale printers used to produce line drawings on paper with one or more automated pens.

Faculty and staff in the Gina Cody School of Engineering and Computer Science have access to a unique printing service.

Qualtrics is a cloud-based application that allows users to create surveys and generate powerful reports.

University researchers looking to host server equipment in a climate controlled and secured data centre may do so by leasing out a portion of server rack space. If you are looking to purchase new server equipment and have it hosted in a data centre, or are interested in relocating existing devices, get in touch with us.

Researchers are eligible to request file storage space for the purpose of hosting research data in a secure environment.

Researchers are eligible to request the use of a Virtual Server for the purpose of facilitating their research activities and ultimately reducing the need to purchase new computer equipment. Depending on your needs, the virtual server can either be user-managed by researchers or maintained by the IT Research Support team. We will also work with you to provide a recommendation on which platform to select.

SentinelOne is a security platform designed to protect entire networks by preventing, detecting and responding to a variety of security attacks across all entry points, including the computers used to access the network. SentinelOne is an advanced anti-malware program which uses the behavior of malware in addition to file signatures to detect and protect against executable and file-less based malware/ransomware, browser and document exploits, scripts, and credential/memory scrapers. SentinelOne must be installed on any computers owned by the Concordia university.

Shibboleth is open source technology used for authorization, authentication, and access control functions.

Lync is a unified messaging system which allows instant messaging (IM), video calls, virtual meetings, and presence (availability) information in one easy-to-use tool.

Concordia University's software licenses are centralized through site license agreements for commonly used software.

Concordia University has an educational site license for the Statistical Analysis Software (“SAS Software”) from SAS Institute Inc.

Concordia has an educational site license for the Statistical Package for Social Science ("SPSS") software from IBM.

The Student Hub is the single-entry point for students to access digital services (such as course registration and tuition payment), personal information (such as class schedule and the Moodle course list) and important student web content (such as academic and financial support, health & wellness, IT, security and more)

The Student Information System (SIS) is a comprehensive tool used by students, faculty, and staff to perform tasks and manage information relating to the academic status of students.

Concordia offers five types of tele-conferencing services - standard, Concordia operator-handled, Bell operator-handled, Bell meet-me, and Bell conference event.

The Corporate Directory feature is available on multi-line telephone sets only and allows you to use your phone to search for, and auto dial coworkers’ numbers via the Services button on your IP telephone.

Concordia provides IT training to faculty, staff and students. Training is delivered through instructor-lead workshops, online materials, demos and individual lessons.

Transcript requests are submitted to the Transcript Department. This department is a unit of the Registrar’s Office at Concordia University that manages official transcripts and related documents for current and past Concordia students.

The tuition payment system allows students the convenience of managing the billing and payment of tuition and other fees from within the MyConcordia portal.

Udemy service provides access to a collection of more than 4,000 online courses available to students, faculty and staff providing an opportunity to refresh their professional skills and build on their digital capabilities.

The Faculty of Fine Arts offers two types of file sharing: User file share & Department file share.

All faculty, staff, and students within the Gina Cody School of Engineering and Computer Science (ENCS) are given an ENCS user account. The username and password associated with the account are required to access systems, applications, and computers managed by the School.

Concordia University's Virtual Private Network (VPN) service allows off-site Concordia University students, staff and faculty access to services restricted to computers registered with Concordia IP addresses.

Concordia University's Virtual Private Network (VPN) service allows off-site Concordia University students, staff and faculty access to services restricted to computers registered with Concordia IP addresses.

Concordia offers voicemail as an additional paid service for those who would like to have it applied to their basic on-campus phone line.

Concordia's web conferencing service provides a convenient, cost-effective solution for online meetings, thesis defenses, job interviews, guest speakers, and training.

Web Print is an online application that allows users to send print jobs to DPrint Xerox machines from a web interface.

The Gina Cody School of Engineering and Computer Science (ENCS) wired network is a high speed network service that includes connection, installation and support for authorized users within the ENCS user community.