Concordia Carrefour
The Concordia Carrefour is an integrated information system that houses all former Cspace content, as well as services and resources from on the MyConcordia portal.
The Concordia Carrefour intranet provides faculty and staff with a harmonized and improved user experience that allows them to seamlessly, safely and securely access their personal information, university resources and digital services. In addition, the new system is a single sign-on, as well as a single entry-point, solution.
Documentation
To access the Concordia Carrefour, visit https://hub.concordia.ca/carrefour and sign-in with your faculty or staff credentials
- Visit the password reset page.
- Select the account type.
- Fill out the required information to reset your password.
After filling out the required information, you will receive an email containing the netname (in bold) and a link to reset your password.
FAQ
Ensure that you are:
- using a compatible browser
- correctly spelling your netname
- typing your password exactly as it was created (your password is case-sensitive and must be entered with correct capitalization)
- not copying and pasting your password
For more information, see the Netname account management information page.
Faculty and staff should contact the Service Desk by phone at 514-848-2424, ext. 7613, or by email at help@concordia.ca.
Netnames are computer-generated based on your legal name upon acceptance to Concordia as a staff, faculty or student, or upon submission of an application for admission. Netnames can only be changed in the event of a legal name change.
To ensure you receive important information from Concordia, please enter your e-mail address in the Concordia Carrefour. Correspondences from professors (including through Moodle), administrators and other Concordia departments will be sent to this e-mail address.
Your email address can be changed under the “Personal Information” section with the Concordia Carrefour.
All the services that are currently on the MyConcordia portal are available to you on the Concordia Carrefour via the “My CU Account” page. This page is easily accessed from the landing page, navigation bar and through the sign-in menu drop-down found at the top right-hand side of every concordia.ca page.
Some older legacy systems still require additional authentication because they are not compatible with single-sign-on. As new solutions replace these legacy systems, single sign-on will become the norm for everything available via the Concordia Carrefour.
The project team is encouraging faculty and staff to explore the Concordia Carrefour and access its many features. The MyConcordia portal is still accessible to give employees time to adapt and become familiar with the new system.
The project team will let faculty and staff know when the university is phasing out the MyConcordia portal well in advance of its decommissioning. The project team will also work with service owners to update all guides and communication tools which refer to MyConcordia.
All the information on the Concordia Carrefour matches what is on MyConcordia. Both portals will provide access to the same systems and, as such, the same information.
All Cspace content has been consolidated and is now available through the new “Services and Resources” page. To avoid broken links during the transition period, there are temporary redirects from every Cspace page to their new location in the Concordia Carrefour.
Moodle is accessible through the Concordia Carrefour and no longer requires employees to have to sign in again. A new page view will offer faculty and staff a list of all of their current courses.
No. There are several subsystems that require employees to connect to Concordia’s Virtual Private Network (VPN) to access them, but the Concordia Carrefour will clearly identify those applications
New and existing employees can contact the Service Desk for any issues connecting to the Concordia Carrefour.
Yes. At this time, student employees will have to manage dual identities through the Student Hub and the Concordia Carrefour by signing in with their student credentials or staff credentials, respectively.
The same access mechanisms that were used in the MyConcordia portal will apply to the Concordia Carrefour.
Following the first release of the Concordia Carrefour, all employees have access to the same news and events feeds. In subsequent releases, the Concordia Carrefour will be able to identify employees with multiple working roles and present content that is specific to their positions at the university.
As long as a retired employee maintains their netname, they will be able to access the Concordia Carrefour.