Browse the list of Concordia's IT services to find FAQ, service descriptions, and documentation. If you still need support or have an IT-related question, we're here to help!
Open a ticket with the Service Desk using one of our customized web forms. These forms help us gather the specific information we need to provide the quick support you're looking for.
Complete and submit the web form that best fits your needs from the options below.
You'll receive an automatic acknowledgement by email with your ticket number. You can use this email and ticket number to follow up on the progress of your request at any time.
The Service Desk supports all of Concordia's IT services.
Some services include: Student Hub, wireless internet, Concordia email, netname accounts, Moodle, staff and faculty computers, Carrefour and the Student Information System.
For urgent classroom support, please contact your closest Service Centre.
The Service Centres provide specialized support for classrooms, computer labs, AV equipment, wireless internet, printer support and events. For information about Concordia’s Service Centre locations and hours, browse the options below:
SGW: H-925 Phone: ext. 3435
Monday to Friday 8am to 10pm
Saturday and Sunday CLOSED
SGW: MB S-2.145 Phone: ext. 5998
Monday to Friday 8am to 10pm
Saturday and Sunday 9am to 4pm
SGW: FB-140 Phone: ext. 3646
Monday to Friday 8am to 10pm
Saturday and Sunday CLOSED
Loyola: CC-207 Phone: ext. 3466
Monday to Friday 8am to 10pm
Saturday and Sunday CLOSED
Find support in your Faculty
Concordia University has many IT groups that form a community focused on providing IT services to its staff, faculty and students.
Contact IITS unless your department is listed with an IT support contact below.
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