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IT support

Browse the list of Concordia's IT services to find FAQ, service descriptions, and documentation. If you still need support or have an IT-related question, we're here to help!

Open a ticket

Open a ticket with the Service Desk using one of our customized web forms. These forms help us gather the specific information we need to provide the quick support you're looking for.

Complete and submit the web form that best fits your needs from the options below.

You'll receive an automatic acknowledgement by email with your ticket number. You can use this email and ticket number to follow up on the progress of your request at any time.

Support locations

Service Desk

The Service Desk supports all of Concordia's IT services.

Some services include: Student Hub, wireless internet, Concordia email, netname accounts, Moodle, staff and faculty computers, Carrefour and the Student Information System.


June 14 to August 12, 2024

Monday to Thursday: 8:00am to 6:00pm 

Friday: 08:00 to 3:00pm

Saturday: 09:00am to Noon

Sunday: Closed

514-848-2424, ext. 7613

Find support in your Faculty

Concordia University has many IT groups that form a community focused on providing IT services to its staff, faculty and students.

Contact IITS unless your department is listed with an IT support contact below.

Fine Arts Service Centres

SGW: EV-5.770
Phone: ext. 3438

Mon - Thurs: 9am – 10pm
Fri: 9am – 7pm

SGW: MB-8.325
Phone: ext. 4719

Mon - Thurs: 8am – 6pm
Fri: 8am – 4pm

Gina Cody School Service Centres

SGW: EV-7.182
Phone: ext. 5713

Hours: Mon-Fri   9 AM – 5 PM

Sat. & Sun  CLOSED

SGW: H-964
Phone: ext. 4181

Hours: Mon-Fri   9 AM – 9 PM

Sat. & Sun  CLOSED

Centre for Research in Human Development
Phone: 514-848-2424, ext. 7613

Communication Studies
Contact: Douglas Hollingworth
Phone: 514-848-2424, ext. 2552

Phone: 514-848-2424, ext. 8651

Contact: Andrei Wasylyk
Phone: 514-848-2424, ext. 5791

Geography, Planning and Environment
Phone: 514-848-2424, ext. 7613

Contact: Donald Dolan
Phone: 514-848-2424, ext. 2586

Mathematics & Statistics
Phone: 514-848-2424, ext. 7613

Locations and support

Phone: 514-848-2424 ext. 7777

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