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Your gateway to Concordia

We are available to assist you remotely or in person.

Drop by Monday to Thursday from 10 a.m. to 4 p.m. or Friday from 10 a.m. to 12:30 p.m.

Visit us at the Loyola Campus (by appointment only) in the Georges P. Vanier Library.

(Service paused until August 2024)

Call us at 514-848-2424, ext. 2668 Monday to Thursday from 9 a.m. to 5 p.m. or
Friday from 10 a.m. to 1 p.m. or, email us at

How we can help

If you have a block on your account, questions about a university policy or procedure, are unsure where to turn for your situation, or have any other questions, start with us. We’ll help you to understand the matter and make a plan to resolve it.


SGW Campus
(Walk-ins only)
Room LB-185
J.W. McConnell Building
1400 De Maisonneuve Blvd. W.

Loyola Campus
(By appointment only)
Georges P. Vanier Library
Vanier Library Building (First floor)
7141 Sherbrooke St. W.


Tel: 514-848-2424, ext. 2668
Fax: 514-848-4507

Hours of operation

In person service:
Monday to Thursday
10 a.m. – 4 p.m.
10 a.m. – 12:30 p.m.
(LOY Campus - by appointment only)

By phone:
Monday to Thursday
9 a.m. – 5 p.m.
10 a.m. – 1 p.m.

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