Difficult personalities. You know the type. You've probably got a few in mind. And you know the kind of conflict they can create at work. But what makes a problematic personality? What coping strategies are most effective in dealing with them? Kathryn Peterson knows. She's an expert who will teach you how to define difficult personalities and employ strategies to increase your effectiveness, comfort and confidence when dealing with people who are... well, let's just say... difficult.

If you try to adopt traditional project-management methods to today’s AI business world, you’ll be in for a nasty surprise. What’s required is something vastly different. But don’t despair. This one-day workshop with industry pro Adrian Gonzalez Sanchez will help you manage your AI projects with confidence and success. In it, you’ll learn the fundamentals of AI projects, the latest project management principles, product ownership and AI backlog management, typical AI project stages, roles and responsibilities of project members and more. If you want to master artificial intelligence projects, this is a great way to get real.

How can you be more productive? How can you innovate? Building a creativity process is more than ever a key skill required for every professional. It is not easy to gather a team and have them create and innovate. Not to worry, Sophie Lemieux can help. In this workshop, she'll give you strategies to stimulate your creativity and apply it in day-to-day managerial tasks. You will discover new powerful tools to bring the imagination of key team players even further than you could have imagined yourself.