Multi-factor authentication for faculty and staff
Concordia uses multi-factor authentication (MFA) to help keep the digital assets, information and user identities of our community safe.
What is multi-factor authentication (MFA)?
- In a nutshell, MFA means using something besides a single username and password to access your account.
- Like many banks, Concordia will now require you to sign into your Microsoft 365 accounts (Outlook, MS Teams, OneDrive) using a two-step process. You will first sign in with your Concordia username and password, followed by a prompt generated through the Microsoft Authenticator app which can be downloaded to your mobile device from Google Play or Apple Store. For detailed instructions please see below.
- Should you wish to use an alternative MFA method to sign into your Microsoft 365 accounts, you can choose to have SMS messages sent to your mobile phone or receive an automated voice phone call provide you with a second factor to access your accounts. For detailed instructions please see below.
If you do not want to use your mobile phone (or you do not have one), please fill out this form to notify IITS.
Setting up MFA
To use the Microsoft Authenticator app, please select which type of mobile phone you are using, or select the SMS/Home phone option if you prefer to receive an SMS message or an automated phone call.
About MFA
What should I do if:
First setup MFA on your new phone before relinquishing possession of your old phone. MFA can be set up on multiple phones at the same time. Once your new phone is configured, erase the contents of your old phone. If this is not possible, please contact the Service Desk by email at help@concordia.ca or by phone at 514-848-2424, ext. 7613.
Concordia can issue you a hardware token for use with MFA. Please fill out the form to request one.