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Sign in using your Concordia email address

Step 1

Please visit https://aka.ms/mfasetup from your computer.

Sign in using your Concordia email address.


Concordia sign in

Step 2

You should be redirected to the Concordia login page, with your email address already filled in.

Enter your password and click ‘SIGN IN.’


How should we contact you

Step 3

In the ‘How should we contact you?’ section, select the ‘Authentication phone’ option.

Choose ‘Canada (+1)’ as your country code and enter your area code and phone number in the remaining box.

In the ‘Method’ box, you can choose to receive a 6-digit code by text message or automated phone call. Select your preferred option then click ‘Next’ in the bottom right of the screen.


text message

Step 4

If you chose to receive an SMS message, you will receive a text like the following:

 

* If you chose to receive an automated phone call by selecting ‘Call me’ in the previous step, skip ahead to Step 7.


When you receive the verification code, enter it here

Step 5

Enter the 6-digit code provided in your text message into the verification box as shown and click the blue ‘Verify’ button.


verification successful

Step 6

When the screen updates, it should show that verification was successful.

Click on ‘Done’ and your setup is complete.


We're calling your phone

Step 7

If you’ve chosen to receive a phone call, you will see the message as shown.

You should receive a phone call to the number you provided within a few seconds.


verification successful

Step 8

The automated phone call will ask you to press the pound (#) key. Once you do so, your computer will show the following.

Your setup is complete.


Need help? We are here to support you

For assistance you may reach the Service Desk via email at help@concordia.ca

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