Configuring MFA for SMS or home phone

Step 1

Please visit https://aka.ms/mfasetup from your computer.

Sign in using your Concordia email address.

Employees use: firstname.lastname@concordia.ca

Students use: netname@live.concordia.ca

Step 2

You should be redirected to the Concordia login page, with your email address already filled in.

Enter your password and click ‘SIGN IN.’

Step 3

In the ‘How should we contact you?’ section, select the ‘Authentication phone’ option.

Choose ‘Canada (+1)’ as your country code and enter your area code and phone number in the remaining box.

In the ‘Method’ box, you can choose to receive a 6-digit code by text message or automated phone call. Select your preferred option then click ‘Next’ in the bottom right of the screen.

Step 4

If you chose to receive an SMS message, you will receive a text like the following:

* If you chose to receive an automated phone call by selecting ‘Call me’ in the previous step, skip ahead to Step 7.

Step 5

Enter the 6-digit code provided in your text message into the verification box as shown and click the blue ‘Verify’ button.

Step 6

When the screen updates, it should show that verification was successful.

Click on ‘Done’ and your setup is complete.

Step 7

If you’ve chosen to receive a phone call, you will see the message as shown.

You should receive a phone call to the number you provided within a few seconds.

Step 8

The automated phone call will ask you to press the pound (#) key. Once you do so, your computer will show the following.

Your setup is complete.