Classroom information and support
Find information on classroom technologies across both campuses, including 360° photos, AV equipment details, and support resources.
Classroom bookings are managed by Academic Scheduling. This page covers classroom IT equipment and technical support only.
Classroom details and photos
Explore our classrooms online. Select a campus below to view 360° photos and see the technologies available in each space.
Classroom types
Learn about Concordia’s main classroom types and the AV technologies typically available in each.
Who can use it?
Students, faculty, staff, and external clients with the required permissions.
How much does it cost?
Classroom support for credit courses is free.
For non‑academic bookings, refer to the Equipment Loan and Rental page.
How to get it?
For immediate help
Press the AV/IT Help button on the classroom control panel, email help@concordia.ca, or contact the nearest Service Centre.
To request equipment or access (keys)
Submit the equipment request form in advance to:
- request additional classroom equipment (ex. a document camera).
- request technician setup before a class starts.
- obtain any required keys or card access.
Contact your designated support team
If your classroom has a dedicated support team, please contact them directly.
Service availability
Classroom support is provided by Service Centres. Hours vary by academic schedule. Please check with your local Service Centre for details.
FAQ
Please contact the closest geographically located Service Centre. For example, all classrooms at the Loyola Campus are supported by the Loyola Service Centre.
Technicians always do their best to resolve problems immediately and have access to spare equipment in the case of failure. If the problem cannot be resolved, these incidents will be escalated to a higher level support team which will ensure resolution and follow-up with our clients.
Yes, faculty can plug in their own laptops in all registrar rooms. Currently, HDMI is the standard connection type, although there are some rooms that now support USB-C. If you have an Apple device such as a Macbook or iPad, you will need to supply your own adapter. If you’re unsure of what kind of adapter you need or how to connect your device to the projector, contact the closest Service Centre. Learn more about the types of classrooms that are available to you.