Classroom information and support
Support of classroom technology (Crestron, projectors, classroom PCs) across both campuses including usage orientation and problem troubleshooting.
Concordia’s four classroom types each provide different technologies that are adaptable to in-person, hybrid, and online instruction.
Classroom details and photos
Classroom bookings are completed by Academic Scheduling. This service is related solely to the IT Services and/or equipment within your pre-booked space.
Who can use it?
Faculty, staff, and anyone else who has authority to use the classroom equipment can request assistance.
How much does it cost?
Classroom support for credit courses is free of charge. For non-academic bookings, consult the Equipment Loan and Rental page.
How to get it
1. To request additional equipment in the classroom (overhead, document camera, etc.) or to have a technician make the integrated equipment available to you before the start of your class, submit a request form or contact the Service Desk.
2. To use and obtain access to equipment in classrooms, a key is required. To avoid delays, complete and submit the equipment request form to request a key in advance. Alternatively, you may also visit the closest geographically located Service Centre.
3. For immediate classroom support, phone or visit the closest geographically located Service Centre for assistance over the phone or to have a technician dispatched to the classroom.
If your classroom has a designated classroom support team, please contact them directly.
Operation hours are in effect during the fall and winter semesters and are reduced at other times. Check with local Service Centres for precise scheduling.
Here, we outline each classroom type, available technology and intended usage to support instructors in the selection that best suits their teaching methods.
Technology: Desktop PC and overhead projector.
- In this type of learning space, instructors will find a basic projection system that allows laptop projection and/or projection from a local desktop PC. In some cases, an audio system will also be available.
- In-person instruction.
Basic Plus classroom
Technology: Desktop PC, overhead projector, and a microphone.
- In this type of learning space, a basic projection system allows instructors to project laptops and/or a local desktop PC's. These rooms also feature an audio system and one lapel mic that will allow instructors to record their voices in a lecture-capture manner. This room-type is not equipped with a camera so those online will not be able to see their instructor, but they will be able to hear the lecture. Lecture recording is also available.
- In-person and limited online instruction. By launching and connecting to a virtual zoom session at the start of class using the desktop PC, students online will be able to hear the lecture and see the desktop PC’s content the same way as students attending in person.
Web Conferencing classroom
Technology: Desktop PC, overhead projector, microphone and camera.
- In this type of learning space, a basic projection system allows instructors to project their laptops and/or a local desktop PC. Instructors will also find a web camera and one or many microphones which will allow lecture-capture and web conference courses. Students at the back of the room will be able to see and hear thier instructors.
- Synchronous in-person and remote instruction. By launching a virtual Zoom session using the desktop PC, those students attending online are able to hear the lecture and see the desktop PC contents in the same way as students attending in-person. The advantage of having a camera is that student will also be able to see their instructor giving a lecture in the front of the classroom in addition to any other content that the instructor adds to the classroom whiteboards.
It is recommended that faculty continue to adopt asynchronous practices in their teaching for those students that may not be able to join synchronously in real-time such as international students.
To ensure that all students have access to the same learning experience, instructors should record their lectures when possible, using the YuJa lecture capture software. Recorded class content can then be made available to students through Moodle.
Please contact the closest geographically located Service Centre. For example, all classrooms at the Loyola Campus are supported by the Loyola Service Centre.
Technicians always do their best to resolve problems immediately and have access to spare equipment in the case of failure. If the problem cannot be resolved, these incidents will be escalated to a higher level support team which will ensure resolution and follow-up with our clients.
Yes, faculty can plug in their own laptops in all registrar rooms. Currently, HDMI is the standard connection type, although there are some rooms that now support USB-C. If you have an Apple device such as a Macbook or Ipad, you will need to supply your own adapter. If you’re unsure of what kind of adapter you need or how to connect your device to the projector, contact the closest Service Centre. Learn more about the types of classrooms that are available to you.