Telephone service - basic

Concordia’s Voice Services team offers basic phone service to active faculty and staff. Departments are responsible for purchasing telephone sets from a selection of IITS approved equipment. This technology will allow users to make internal and local calls from their on-campus location.

Who can use it?

Faculty and staff.

How much does it cost?

For detailed information about monthly billing and installation fees, please see the cost details.

How to get it

  • All requests for telephone services must be submitted by phone or email to the Service Desk. Requests must be made by your departmental telephone VoIP coordinator. Please review the information required for a request before contacting the Service Desk.
  • If you would like to know how much your department is being billed for telephone services, please submit an inquiry to the Service Desk.

Service availability





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