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Softphone — Cisco Jabber

The Cisco Jabber softphone allows you to replicate your office telephone on your desktop, laptop or cell phone. This unified communications and collaboration tool provides instant messaging, video, presence, audio, visual voicemail and web conferencing capabilities all from a single application.

Who can use it?

Faculty and staff.

How much does it cost?

There is no charge to add a Jabber profile if you have an existing extension number.

If a new extension number is required, please refer to the Telephone Service – Basic cost details “install single line telephone line” and “install voice mail.”

How to get it

Contact the Service Desk to open a ticket for the Voice Services team. 

In your ticket, please provide the required information:

  • Your netname.
  • The device you will be using for Jabber (desktop, laptop, android phone, iPhone, iPad, tablet). If you will be using a Concordia computer, please include the computer name or asset tag number.
  • Contact information, in case we need to reach you.

Voice Services will set up a user profile for you and notify you when you can begin the Jabber installation on your device.   

Service availability




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