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Computer & AV equipment decommissioning

As part of Concordia’s sustainability commitment, computers, audio-visual equipment, and other technical components are evaluated and distributed for internal reuse, donation, or external recycling.

Computers, audio-visual equipment, and their components contain toxic materials which can leach into soil and water when discarded in landfills. Reuse and recycling of electronics also reduces the need for unnecessary environmentally harmful mining operations.

Related policy: Policy on computer provisioning VPS-32

IITS is only responsible for the decommissioning of IT and audio visual devices.

IITS is not responsible for the decommissioning of office supplies/waste, confidential materials and other non IT/AV devices.

Who can use it?

All faculty and staff.

How much does it cost?

There is no cost associated with this service.

How to get it

Backup and remove all sensitive information (personal/private data, student records, confidential files, etc.) before decommissioning equipment. Once secured for transport, follow these 3 simple steps:

1. To decommission computer or audio-visual equipment, place a request with Distribution Services to transfer your equipment by calling 514-848-2424, ext. 2400. A work order number will be sent to you once the request has been placed.

2. Submit a decommissioning request form or contact the Service Desk and provide the description of the asset(s) you wish to discard along with the quantity, serial number, and Concordia asset tag number. For multiple assets, fill in the template (available within the decommissioning form) and attach it before submitting. A reference number will be sent to you once you have submitted the web form.

3. Attach a copy of the confirmation email you receive to all equipment being transferred.

Equipment located at the SGW campus should be shipped to the Hall Service Centre
Equipment located at the Loyola campus should be shipped to the Loyola Service Centre 

Service availability

The decommissioning service is available during Service Centre operating hours.



Equipment is evaluated and redistributed for internal reuse, university testing and development purposes, donation, or external recycling, in that respective order.

Before a computer is decommissioned, it is the user’s responsibility to identify any data that needs to be retrieved and to take the appropriate measures to safeguard it. If you require assistance with your data management, contact the Service Desk for assistance.

If your equipment is not suitable for internal reuse and still usable, it will be donated to OPEQ - Ordinateurs pour les écoles du Québec.

IITS or the IT contact for your department will erase the hard disk to ensure that no information can be recovered, using a secure standardized sanitizing method.

Concordia Assets that have reached the end of their operational life may be redistributed for University testing and development purposes. Since these devices are at the end of their lifecycle, technical support for these devices is no longer provided.

Concordia assets are decommissioned and donated to a non-profit organization that distributes the equipment across Canada to schools in need.

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