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Computer support

Support for Concordia-owned computers is provided by different teams of technicians. 
Available support includes:

  • On-site and remote service to troubleshoot incidents and requests – determine the cause of malfunctions, and make appropriate corrections or recommend a course of action to resolve the issue.
  • Providing assistance with the installation, configuration, and maintenance of operating systems, printers, peripherals, and software.
  • Providing assistance with malware prevention and removal.

Related policy: Policy on computing facilities VPS-30


Who can use it?

All faculty and staff.

How much does it cost?

There is no cost associated with this service.

How to get it

Service availability

During Service Desk or Service Centre operating hours.

Documentation

 

FAQ

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