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Step 1: Get your computer name

From your campus computer, determine the full name of your office computer.

Find your computer name
  • Click on Start and enter This PC
  • Right Click on This PC and select Properties
  • Under View basic information about your computer, scroll down to Computer name, domain, and workgroup settings (see image below)
  • Record the Full Computer Name of your computer, which you’ll need to entre on your home computer.
  • IMPORTANT: do not shut down your office computer. Please just lock the screen when you leave it.
  • Need help? Email the Service Desk or see the support page.

Step 2. Get the VPN

forticlient
  • To download the VPN FortiClient software, visit the Software and Applications section of the MyConcordia portal. Once the software has been installed, enter your Concordia netname and password to establish a connection.
  • Please note: the Forticlient app may already be on your desktop. If you see the Forticlient icon on your work desktop, please continue to Step 3.
  • If you are attempting to install the FortiClient software on a Concordia-owned computer that requires admin access, contact the Service Desk.
  • Need help? Email the Service Desk or see the support page.
  • If you don't know your computer name, contact the Service Desk.

Instructions

Select the option that corresponds to your operating system for instructions on how to download and configure the installation software.


Step 3: Connecting to the Concordia network

Need help? We are here to support you

For assistance you may reach the Service Desk via email at help@concordia.ca

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