- Click on Start and enter This PC
- Right Click on This PC and select Properties
- Under View basic information about your computer, scroll down to Computer name, domain, and workgroup settings (see image below)
- Record the Full Computer Name of your computer, which you’ll need to entre on your home computer.
- IMPORTANT: do not shut down your office computer. Please just lock the screen when you leave it.
- Need help? Email the Service Desk or see the support page.
How to connect to your office computer from outside of the Concordia network
By combining the Virtual Private Network (VPN) and Remote Desktop, Concordia staff and faculty can access a work computer from an off-campus device.
Step 1: Get your computer name
From your campus computer, determine the full name of your office computer.

Step 2. Get the VPN

- To download the VPN FortiClient software, visit the Software and Applications section of the MyConcordia portal. Once the software has been installed, enter your Concordia netname and password to establish a connection.
- Please note: the Forticlient app may already be on your desktop. If you see the Forticlient icon on your work desktop, please continue to Step 3.
- If you are attempting to install the FortiClient software on a Concordia-owned computer that requires admin access, contact the Service Desk.
- Need help? Email the Service Desk or see the support page.
- If you don't know your computer name, contact the Service Desk.
Instructions
Select the option that corresponds to your operating system for instructions on how to download and configure the installation software.
To install and use the FortiClient on your Windows computer, follow these steps:
- Visit the MyConcordia portal and select the Windows FortiClient from within the Software and Applications menu. Select and download the appropriate version based on your Windows Operating System version: 32 or 64 bit.
- Open the FortiClient installer and agree to the 'Terms and Conditions' License Agreement before clicking 'Next'.
- When prompted, click 'Next' on the two subsequent screens, select 'Install', and then 'Finish'.
- Once the installation is successful, open the FortiClient software from the shortcut on your desktop. Enter the following values and save the configuration:
- Connection Name: Concordia VPN
- Description: Concordia VPN
- Remote Gateway: vpn.concordia.ca
- Customize port: 443
- Client Certificate: None
- Authentication: Prompt on login
- You will be required to provide a valid Concordia netname and password to establish a VPN connection.
To install and use the FortiClient on your Mac computer, follow these steps:
- Visit the MyConcordia portal and select the Mac FortiClient from within the Software and Applications menu.
- Open the FortiClient installer and select the icon marked 'Install'.
- The installer will run on its own, and a green checkmark will indicate when the installation has been completed successfully.
- Once the installation is complete, open the FortiClient software from the applications folder on your computer.
- Connection Name: Concordia VPN
- Description: Concordia VPN
- Remote Gateway: vpn.concordia.ca
- Customize port: 443
- Client Certificate: None
- Authentication: Prompt on login
- Connection Name: Concordia VPN
- You will be required to provide a valid Concordia netname and password to establish a VPN connection.
Step 3: Connecting to the Concordia network

- From your home computer, open Remote Desktop Connection by navigating to the following location: Start > All Programs > Accessories > Remote Desktop Connection
- In the Computer field, enter the full computer name of your office computer (See Step 2).
- Select Connect

- You will be prompted to enter your credentials. Enter your netname in the following format: CONCORDIA\[yournetname]. In the password field, enter your MyConcordia portal password.
- Select OK

- From your home computer, open the App Store.
- Download and install Microsoft Remote Desktop.
- Open Microsoft Remote Desktop by navigating to Launchpad > Microsoft Remote Desktop.
- Click Add PC.

- In the PC name field, enter the full computer name of your office computer (from Step 1).
- Click Add.

Double click your newly made connection.

You will be prompted to enter your credentials. Enter your netname in the following format: CONCORDIA\[yournetname] as your username. In the password field, enter your MyConcordia portal password.