Step 1: Get your computer name

From your campus computer, determine the full name of your office computer.

Find your computer name
  • Click on Start and enter This PC
  • Right Click on This PC and select Properties
  • Under View basic information about your computer, scroll down to Computer name, domain, and workgroup settings (see image below)
  • Record the Full Computer Name of your computer, which you’ll need to entre on your home computer.
  • IMPORTANT: do not shut down your office computer. Please just lock the screen when you leave it.
  • Need help? Email the Service Desk or see the support page.

Step 2. Get the VPN

forticlient
Make sure that you have Multi-factor authentication enabled :
  • Download the VPN FortiClient software and install the VPN FortiClient (Version 7.0.2) by double clicking on the executable file.
  • Please note: the Forticlient app may already be on your desktop. If you see the Forticlient icon on your work desktop, please uninstall the current version of VPN FortiClient and install the latest version from the Concordia Hub site (if you have admin rights on the computer). If you don’t have admin rights on the computer, please contact the Service Desk
  • MFA authentication will be automatically activated for you when establishing a VPN connection with Concordia (make sure to have your mobile device with you
  • Need help? Email the Service Desk or see the support page.
  • If you don't know your computer name, contact the Service Desk.

Instructions

Select the option that corresponds to your operating system for instructions on how to download and configure the installation software.


Step 3: Connecting to the Concordia network

Need help? We are here to support you

For assistance you may reach the Service Desk via email at help@concordia.ca

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