- Click on Start and enter This PC
- Right Click on This PC and select Properties
- Under View basic information about your computer, scroll down to Computer name, domain, and workgroup settings (see image below)
- Record the Full Computer Name of your computer, which you’ll need to entre on your home computer.
- IMPORTANT: do not shut down your office computer. Please just lock the screen when you leave it.
- Need help? Email the Service Desk or see the support page.
How to connect to your office computer from outside of the Concordia network
By combining the Virtual Private Network (VPN) and Remote Desktop, Concordia staff and faculty can access a work computer from an off-campus device.
Step 1: Get your computer name
From your campus computer, determine the full name of your office computer.

Step 2. Get the VPN

- Download the VPN FortiClient software. and install the VPN FortiClient by double clicking on the executable file.
- Please note: the Forticlient app may already be on your desktop. If you see the Forticlient icon on your work desktop, please uninstall the current version of VPN FortiClient and install the latest version from the Concordia Hub site (if you have admin rights on the computer). If you don’t have admin rights on the computer, please contact the Service Desk
- MFA authentication will be automatically activated for you when establishing a VPN connection with Concordia (make sure to have your mobile device with you
- Need help? Email the Service Desk or see the support page.
- If you don't know your computer name, contact the Service Desk.
Instructions
Select the option that corresponds to your operating system for instructions on how to download and configure the installation software.
To install and use the FortiClient on your Windows computer, follow these steps:
- Select and download the appropriate version of FortiClient based on your Windows Operating System version: 32 or 64 bit.
- Open the FortiClient installer and agree to the 'Terms and Conditions' License Agreement before clicking 'Next'.
- When prompted, click 'Next' on the two subsequent screens, select 'Install', and then 'Finish'.
- Once the installation is successful, open the FortiClient software from the shortcut on your desktop and click on Configure VPN.
- Enter the following values (see screen shots below) and make sure to:
- Have Customize port 443 flag activated
- Have Enable Single Sign On flag activated
- Save the configuration
- Click on SAML Login button
- Enter your email address (or Netname) and your password
- You will receive an MFA challenge on your mobile device, you need to approve it (or you will enter the 6 digits code from your hardware token key)
Step 1: Install new client

Download the Latest version of the FortiClient from the Concordia Hub
- Go to My CU Account ➞ Apps & Software ➞ VPN client (FortiClient)
- Click on the macOS icon to begin download

- Save the file to your local Drive
- Open the FortiClient installer and select the icon marked 'Install'

- Open the FortiClient installer and select the icon marked 'Install'.
- Please approve access if prompted to grant access to file on the desktop.

- Follow the prompts to proceed with the installation and agree to the terms and conditions if prompted.
- The installer will run on its own, and a green checkmark will indicate when the installation has been completed successfully.
- Once the installation is complete, open the FortiClient software from the applications folder on your computer and accept the license agreement.

- Please allow FortiClient, and/or FortiTray full disk access if prompted
- If you are not prompted to enable full disk access to the FortiClient app during the installation you will need to verify FortiClient has been added to the full disk access list, and if not, you will need to do so before creating the connection to the Concordia VPN.
Step 2: Verify FortiClient has been added

Open “System Preferences” and then “Security and Privacy”
From there you will open the “Privacy” tab and select “Full Disk Access” from the list
If FortiClient is not listed you will need to add the application to the list.
Click on the lock to unlock the ability to edit the settings

- Click on the “+”, select “Applications”, choose “FortiClient”, and then click “Open”
Step 3: Connecting to the Concordia network

- From your home computer, open Remote Desktop Connection by navigating to the following location: Start > All Programs > Accessories > Remote Desktop Connection
- In the Computer field, enter the full computer name of your office computer (See Step 2).
- Select Connect

- You will be prompted to enter your credentials. Enter your netname in the following format: CONCORDIA\[yournetname]. In the password field, enter the password for your netname.
- Select OK
Once the installation is complete, open the FortiClient software from the applications folder on your computer and accept the license agreement
To configure your VPN Connection
Click: Configure VPN


- Connection Name: Concordia VPN
- Description: Concordia VPN
- Remote Gateway: vpn.concordia.ca
- Customize port: 443
- Enable Single Sign on (SSO) for VPN Tunnel: Yes
For students, please do not enable single sign-on on your VPN unless you’ve enabled MFA on your Concordia account, doing so may lead to you being locked out of VPN
- You will be required to provide a valid Concordia netname and password to establish a VPN connection.
- You will receive an MFA challenge on your mobile phone, you need to approve it (or you will enter the 6 digit code from your hardware key)