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Student Hub

The Student Hub is the single-entry point for students to access digital services (such as course registration and tuition payment), personal information (such as class schedule and the Moodle course list) and important student web content (such as academic and financial support, health & wellness, IT, security and more).


Who can use it?

Students.

How much does it cost?

The service is free.

How to get it:

Visit https://www.concordia.ca/students or use the sign-in menu in the top right corner of all Concordia.ca pages.

Service availability:

24/7

Documentation:

How to Access the Student Hub

Anyone can view the public pages of the Student Hub by visiting https://www.concordia.ca/students.html

Students can also login using their netname to access secure pages such as My Courses and My Student Account. For more information, visit the Netname account page.

How to Reset Student Hub password
  • Visit the password reset page.
  • Select the student account type.
  • Fill out the required information to reset your password.

After filling out the required information, you will receive an email containing the netname (in bold) and a link to reset your password.

Compatible browsers

If you are experiencing difficulty logging in to the portal, your internet browser may be the problem.

The following browsers are supported on Windows clients:

  • Mozilla Firefox (Version 17.0 and above)
  • Internet Explorer (Version 9.0 and above)
  • Google Chrome (Version 24.0 and above)

The following browsers are supported on Mac OS X clients:

  • Mozilla Firefox (Version 17.0 and above)
  • Google Chrome (Version 24.0 and above)
  • Safari (Version 6.0 and above)[PF1]

Please note that the portal will not prevent users from continuing their session if their browser or operating system is not supported. However, the listed browsers provide the best results based on the vendor's certification requirements.

e.g., Although the Linux OS client is not vendor certified, Firefox has been tested on Linux without noticeable issues.

We have found that Firefox provides the optimal experience for most clients across all operating systems.

 

 

FAQ

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