Adobe Acrobat for faculty & staff
Adobe Acrobat Pro DC enables faculty and staff to create, edit, convert, organize, save and securely share PDF documents. It includes advanced features such as form creation, document comparison, password protection, and accessibility tools to help produce professional and compliant documents.
Who can use it?
Active Concordia faculty and staff. Retired employees are not eligible for a license.
How much does it cost?
There is no cost associated with the service.
How to get it?
1. Visit My CU Account on Carrefour.
2. Select Apps & software, then click on Download Acrobat under Adobe Acrobat.
3. Read and accept the Adobe licence terms and conditions to activate your license.
4. Download the installer for your operating system (Windows or Mac).
5. Run the installer and follow the on-screen instructions to complete the installation.
6. When prompted to sign in to Adobe:
- Login using your netname in this format: netname@staff.concordia.
- The secondary login is your employee netname and password.
Service availability
24/7
Documentation
See the minimum requirements for Adobe Acrobat.
Once your account becomes inactive, you will no longer be able to access or download files stored in Adobe Storage. You will not receive a reminder to back up your files before access is removed and the files are permanently deleted.
Concordia University and Instructional and Information Technology Services (IITS) are not responsible for the loss or deletion of files stored in Adobe Storage.
1. Sign in to your university Adobe account and go to https://assets.adobe.com/files.
2. Download individual files or folders (folders are downloaded as .zip files).
3. Save the downloaded files to a secure location, such as:
Your personal computer
An external hard drive
A personal cloud storage service
Option 2: Adobe Student File Transfer (recommended for large amounts of content)
This option is the fastest way to transfer a large number of files from your university Adobe account to a personal Adobe account.
1. Go to https://filetransfer.adobe.com and sign in with your university Adobe account.
2. Select Transfer your school files.
3. Follow the prompts to copy your files from your university Adobe account to your personal Adobe account.
4. For detailed instructions, see Adobe's guide: https://helpx.adobe.com/ca/enterprise/using/using-student-file-transfer.html.
FAQ
Visit My CU Account in Carrefour and select Apps & software. Then click on Download Acrobat under Adobe Acrobat and agree to the terms and conditions page.
First make sure you have an active license and sign in with the correct credentials:
- netname@staff.concordia.ca
- Employee netname and password
If you still require assistance, open a ticket with the IT Service Desk.
Contact the IT Service Desk and open a ticket.
On Carrefour, under My CU Account, choose Apps & Software, and you’ll see a link to download Adobe Acrobat.
Please contact the IT Service Desk and open a ticket so an IT representative may assist you.
Yes, your license permits for the software to be installed on two devices. An error message will occur if you attempt to login on a third device, asking you to log out.
No, these licenses are only available for active employees.
You lose access when your Adobe account becomes inactive. This occurs when your Adobe license is removed, or when you are no longer an active employee at Concordia University.
While your Adobe license is still active, you can download your files and folders manually or use Adobe File Transfer. Instructions for both methods are available above in the Documentation section under Download and transfer of Adobe files.
Yes. Adobe Student File Transfer is a file transfer service that allows anyone with an active, university-provided Adobe account to copy files between their university Adobe account and a personal Adobe account.
For more information, see Adobe’s File Transfer FAQ:
https://helpx.adobe.com/ca/enterprise/using/student-file-transfer-faq.html