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Office of the VP, Services and Sustainability

The Services sector runs the university’s day-to-day operations and functions, providing services that enrich university life and support the technological needs and the well-being and safety of students, faculty and staff members. Our areas collectively aim to deliver top-quality, superior service to meet the needs of all Concordians. Our work also supports the university’s academic mission and its vision to become one of the leading comprehensive universities in the country.

List of key people

Michael Di Grappa

Vice-President, Services and Sustainability

Marie-Claude Lavoie

Associate Vice-President, Facilities Management

Philippe Delisle

Associate Vice-President, Information Systems, CIO,
Instructional and Information Technology Services

Darren Dumoulin Director, Campus Safety and Prevention Services

Pietro Gasparrini

Director, Environmental Health and Safety

Sabrina Lavoie

Executive Director, Budget Planning and Business Development

Carolina Willsher

Associate Vice-President, Human Resources

List of key units

The Services sector comprises six units that support and respond to the needs of students, faculty and staff.

Plans and manages the Services sector budget and oversees the university’s retail operations, such as food and beverage services, dining and residence meal plans, event planning, campus lockers, parking, and automated-teller machines. Ensures the Concordia community benefits from educational pricing on computer hardware and software, supplies and print services.

Executive Director, Budget Planning & Business Development: Sabrina Lavoie

Read more about Budget Planning & Business Development

Promotes a healthy and sustainable work environment for all Concordians. Staff members are experts in injury prevention, industrial hygiene, hazardous materials management, fire prevention and sustainability.

Director, Environmental Health and Safety: Pietro Gasparrini

Read more about Environmental Health & Safety

Handles all aspects of building management on campus including planning, real estate development, design and construction, engineering, property management and operations, leasing, distribution, transportation and mail services.

Associate Vice-President, Facilities Management: Marie-Claude Lavoie

Read more about Facilities Management

Supports the faculty and staff in their work at the university by providing programs that encourage development and engagement as well as services that help recruit, develop, renew, engage and retain the talented Concordia workforce.

Associate Vice-President, Human Resources: Carolina Willsher

Learn more about working at Concordia

Provides technology and communications services to students, faculty and staff. Ensures wireless internet access on campus, designs and implements web applications for student communications, offers audio-visual equipment rentals and manages messaging and the Service Desk.  

Associate Vice-President, Information Systems and CIO, Instructional and Information Technology Services: Philippe Delisle

Find services offered by IITS

Maintains a secure campus environment through surveillance and patrolling, investigation, emergency hotline, and offers risk-prevention and consultation services and training.
Director, Campus Safety and Prevention Services: Darren Doumoulin
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