Office of the VP, Services and Sustainability

The Services sector runs the university’s day-to-day operations and functions, providing services that enrich university life and support the technological needs and the well-being and safety of students, faculty and staff members. Our areas collectively aim to deliver top-quality, superior service to meet the needs of all Concordians. Our work also supports the university’s academic mission and its vision to become one of the leading comprehensive universities in the country.

Read the Services Sector Annual Report 2021-22

Read the sector's values and operating principles

Future Concordia

Concordia is reflecting on how best to fulfill its academic and research mission, provide an enhanced student experience and deliver outstanding administrative and operational services.

View the project details

List of key people

About the VP, Services and Sustainability, Michael Di Grappa
Contact people in the Office of the VP, Services and Sustainability

Michael Di Grappa	Vice-President, Services and Sustainability
Marie-Claude Lavoie	Associate Vice-President, Facilities Management
France Bigras	Associate Vice-President, Information Systems, CIO, Instructional and Information Technology Services
Darren Dumoulin	Director, Campus Safety and Prevention Services
Pietro Gasparrini	Director, Environmental Health and Safety
Sabrina Lavoie	Executive Director, Budget Planning and Business Development
Carolina Willsher	Associate Vice-President, Human Resources

List of key units

The Services sector comprises six units that support and respond to the needs of students, faculty and staff.

Plans and manages the Services sector budget and oversees the university’s retail operations, such as food and beverage services, dining and residence meal plans, event planning, campus lockers, parking, and automated-teller machines. Ensures the Concordia community benefits from educational pricing on computer hardware and software, supplies and print services.

Executive Director, Budget Planning & Business Development: Sabrina Lavoie

Read more about Budget Planning & Business Development

Promotes a healthy and sustainable work environment for all Concordians. Staff members are experts in injury prevention, industrial hygiene, hazardous materials management, fire prevention and sustainability.

Director, Environmental Health and Safety: Pietro Gasparrini

Handles all aspects of building management on campus including planning, real estate development, design and construction, engineering, property management and operations, leasing, distribution, transportation and mail services.

Associate Vice-President, Facilities Management: Marie-Claude Lavoie