Access requests

Before completing the access card request form, you must obtain approval from your department authorizer. Requestors cannot authorize their own key requests. If you are unsure about who to select as your authorizer, ask your Department Administrator or contact:

• For SGW campus requests: keyctrl@concordia.ca
• For Loyola campus requests: loy.keys@concordia.ca

Please allow at least five business days for your request to be processed.

Access cards

Users looking to get an access card need to contact their department authorizer. Once approved, the department authorizer is to send the completed form to the appropriate campus email address: sgw.accesscard@concordia.ca for SGW campus and loy.accesscard@concordia.ca for Loyola campus. Once processed, you will be notified when to visit either the Hall Security Desk (H-118) or the SP Security Desk (SP-144) to have your photo taken and access card printed. Make sure you bring your valid Concordia I.D. card.

Hours of operation:

SGW Campus : Monday to Friday, 7:30 a.m. to 9:00 p.m.

Loyola Campus : Monday to Friday, 7:30 a.m. to 2:30 p.m.

For more information, please contact sgw.accesscard@concordia.ca or loy.accesscard@concordia.ca. 

Keys requests

Before submitting your key request form, be sure to have the following ready:

• Your Concordia ID number
• The room number(s) for the key(s) you are requesting - you may request up to 4 different room keys per form

SGW Campus:

Key Requests can be made online by selecting the SGW Key Request Form. Keys are picked up at H-118. For assistance and inquiries, you may contact Campus Safety and Prevention Services by email at keyctrl@concordia.ca.

H-118 opening hours : Monday to Friday.

Loyola Campus:

Key Requests can be made online by selecting the Loyola Key Request Form. Keys are picked up at SP 170. For assistance and inquiries, you may contact Campus Safety and Prevention Services by email at loy.keys@concordia.ca

SP-170 opening hours: Monday to Friday from 9:00 a.m. to 12:00 p.m. and from 1:00 to 4:00 p.m.

After you submit your key request form:

You will receive an email confirmation of your request. Your key request is then automatically sent to your selected authorizer for approval, and then to SGW or Loyola Key Control for processing.

When your key is ready for pick up, you will receive an email indicating where you should pick up your key. When picking up your key, please bring one of the following pieces of photo identification with you:

• Concordia ID card
  
• A valid driver's licence
• A valid health card
• Passport

After hours access

Authorized personnel (faculty, graduate students, staff) may be admitted, after hours, to their normal place of work.

All other individuals who want access to university premises after hours must obtain authorization from the appropriate department or unit. The names of these individuals, along with all other relevant information, must be forwarded to Campus Safety and Prevention Services at security@concordia.ca, as per Concordia’s Policy on Working Outside the Hours of Operation or in Isolation (VPS-6).

Other forms/requests 

Lost keys or access cards

Please immediately report the loss of a university key or access card to Campus Safety and Prevention Services by calling 514-848-3717 (option 2) or by emailing security@concordia.ca.

For lost keys, please fill out the Lost/Stolen Key Form.

Request to change department authorizers

Please fill out a new Key Authorization Validation Form, including all individuals in your department that may authorize key requests. You must have at least two authorizers per department.

Request a key ring for sign out

To request to have a key ring made that can be signed out from a security desk by individuals designated by your department or to change the keys on an existing ring, consult the Key Ring Process.

Once your form is complete, please send it to :

For SGW : keyctrl@concordia.ca
For Loyola : loy.keys@concordia.ca