To learn how to gain access to campus during Covid-19. Visit the coronavirus return to campus page.

Before completing the access card request form, you must obtain approval from your department authorizer. Please allow at least five business days for your request to be processed.

Access cards

Users looking to get an access card need to contact their department authorizer. Once approved, the department authorizer is to send the completed form to the appropriate campus email address: for SGW campus and for Loyola campus. Once processed, you will be notified when to visit either the Hall Security Desk (H-118) or the SP Security Desk (SP-144) to have your photo taken and access card printed. Make sure you bring your valid Concordia I.D. card.

Hours of operation:

SGW Campus : Monday to Friday, 7:30 a.m. to 9:00 p.m.

Loyola Campus : Monday to Friday, 7:30 a.m. to 2:30 p.m.

For more information, please contact or

After hours access

Authorized personnel (faculty, graduate students, staff) may be admitted, after hours, to their normal place of work.

All other individuals who want access to university premises after hours must obtain authorization from the appropriate department or unit. The names of these individuals, along with all other relevant information, must be forwarded to the Security Department at, as per Concordia’s Policy on Working Outside the Hours of Operation or in Isolation (VPS-6).

Lost keys or access cards 

Please immediately report the loss of a university key or access card to Security by calling 514-848-3717 (option 2) or by emailing

For lost keys, please fill out the Facility Management Lost/Stolen Key Report.

Keys requests

SGW Campus:

Key services are coordinated by Facilities Management. Please visit the Key Request information page for more information or contact

Loyola Campus:

Key Requests can be made online through Facilities Management by selecting the Loyola Key Request Form. Keys are picked up at SP 170. For assistance and inquiries, you may contact the Security Department by email at

SP-170 opening hours: Monday to Friday from 9:00 a.m. to 12:00 p.m. and from 1:00 to 4:00 p.m.

Questions, comments or concerns?

Please fill out this feedback form

Complaints against a security agent or compliment an agent?

Please fill out this complaint or compliment form

Report an incident to Security?

Please fill out this incident report form

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