Confidentiality: Your information will be kept confidential and will not be shared without your permission. The information contained in this form will be sent to a senior level administrator in the security department who will contact you to investigate your complaint.

Step 1 - Your contact information

 I prefer to remain anonymous

You can submit this form without proving your contact information and we will look into your complaint. However this will significantly limit our ability to act on your complaint. Rest assured that your contact information will only be known to the administrator investigating your complaint. We will not share your contact information with anyone without your explicit permission.

Step 2 - Identify the security agent(s)

If you do not know the agents name, provide a physical description of the agent

Step 3 - Describe the facts related to your complaint

the date and time is very important as it will help us identify the agent involved.


Summarize briefly the circumstances and actions of the agent



By clicking Submit, you acknowledge that the information provided is accurate and truthful.

Contact us


Dial 1 for urgent situations
Dial 2 for non-urgent situations

Security Operations Centre

1455 De Maisonneuve Blvd. W.
Montreal, QC, H3G 1M8
Hall Building, S-H-118

Security desk locations

Check the maps

Questions, comments or concerns?

Please fill out this feedback form

Complaints against a security agent?

Please fill out this complaint form

Report an incident to Security?

Please fill out this incident report form

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