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Campus Safety and Prevention Services

Formerly known as Campus Security and Emergency Services

Contact us

See something, say something: If you need assistance or witness something suspicious, don’t hesitate to contact Campus Safety and Prevention Services (CSPS).

By phone

Call 514-848-3717

  • Emergency: Dial 1 for urgent situations
  • Using an internal phone? Simply dial 3717.

Why call ext. 3717 in case of emergency?

With two campuses and more than 70 buildings, emergency services face challenges locating individuals, especially since many university buildings share the same street address. Campus Safety and Prevention Services (CSPS) can respond swiftly in emergencies. When necessary, our security team will connect you directly with 911, coordinating with emergency services to ensure they are promptly directed to your precise location.

By text message

Texting gives you another way to reach Campus Safety and Prevention Services when calling isn’t the best option. You can send a text to 514-848-3717, no app or registration required. 

Text messages are monitored 24 hours a day, seven days a week. Messages are answered in English or French, based on the language used, and handled by Campus Safety and Prevention Services  staff following established response procedures. 

When to text: 

  • Report a safety concern or suspicious activity 
  • Request assistance on campus 
  • Ask a question 
  • Share information about an incident 

What to include: 

  • Your location 
  • A brief description of what is happening 
  • Any details that may help the team understand the situation 
  • Photos can be attached to provide context. 

In person

CSPS desks on campus

Sir George Williams Campus

Loyola Campus

The CSPS operations centre is located at:

1455 De Maisonneuve Blvd. W.
Montreal, QC  H3G 1M8
S-H-118

Emergency buttons

Locations

Emergency buttons are available on all classroom podium computers as an icon on the home screen and in the computer taskbar.

How to use

Double-click on the “Desktop Activator” icon to activate an alert or left-click on the “Alertus Desktop System” icon in the computer taskbar and select the “Send Alert” button.

Desktop icon
Taskbar icon

Once activated

An alert is sent to CSPS including the building, room number, date and time. No input is necessary for activation. An agent is immediately sent to the location to respond to the alert.

Emergency telephones

Yellow emergency phones

Located in several locations on campus. Simply press the button to be connected with CSPS. No extension required. 

Red fire phones

Located in most high-rise buildings, usually near emergency exits. In an emergency, break the glass and lift the receiver to be connected with CSPS. No extension required.

Public pay phones (free)

All public pay telephones on campus can contact CSPS free of charge. Dial 514‑848‑3717.

CSPS administration

Protection and Prevention office

Sir George Williams Campus
1455 De Maisonneuve Blvd. W.
Montreal, QC, H3G 1M8
S-H-345

Loyola Campus
7141 Sherbrooke St. W.
Montreal, QC  H4B 1R6
L-SP-170

Email 
csps@concordia.ca

Feedback

Non-urgent comments

Have your questions and concerns addressed by filling out the Feedback form.

Comments related to an agent

Have a comment about a security agent? Please fill out this Compliment or complaint form.

Report an incident

To report a non-urgent incident on campus or involving university property or personnel, fill out the Incident report form. Any urgent incident should be reported using an immediate contact method.