Having accurate information during an emergency is critical. The university will employ a variety of methods to alert and keep the university community informed of emergency situations, as well as the impact, if any, on university operations.
Emergency notification methods
Depending on the magnitude of the emergency, a single method, or combination of different methods, may be used to let you know about an emergency.
Rave Guardian app
The Rave Guardian app provides push notifications through data notifications for emergency alerts for your cell phone or mobile device. To receive an alert, you must be on a wifi network or a data plan. The App will be used to advise the concordia community during significant emergencies on campus.
Rave Guardian app also allows users to contact campus security by text message and to program a virtual walk-safe timer.
The Concordia emergency notification system is an automated system used to notify university staff, faculty and students of an emergency situation or significant disruption to university operations. The system functions on several platforms, placing calls to office phones, cell phones, home phones as well as sending e-mail messages to your university and personal e-mail address. See below on how to update your contact information.
The system will call you from 514-848-8800 or e-mail you from firstname.lastname@example.org.
The system may leave a notification on your voice mail. If you were unable to attend the call from 514-848-8800, you may call back that number to hear a recorded message or view the alert via an alternate method.
As part of the University's emergency communication strategy, it is currently deploying computer pop-up alert system on university owned computers.
Students and employees are encouraged to download the Alertus application software that would allow them to receive these pop-up alerts on their computers. The alerts appear as a full screen message. Once the user has read the message, and taken the appropriate action, they can simply click on the green acknowledge button to clear the message.
To download and set up the secure Alertus application:
- Go to MyConcordia portal
- Select Software and Applications:
- Select Alertus Emerg. Notifications and then the appropriate operating system and then the appropriate client.
- If you spend all your time on a particular campus, select the appropriate campus client.
- If you are frequently moving from one campus, to another, select the mobile client which will provide pop-up alerts for both campuses.
Note: the alertus Mobile client is meant for download and installation on laptop computers. The client does not function on mobile devices. Pop-up alert messages will only function when the laptop computer is connected to the university network or wifi network.
In some cases, emergency information is available via a yellow banner at the top of the concordia.ca main page and/or on the concordia app.
Alerts can also appear on the emergency preparedness page.
Most large buildings at Concordia have a public address system (P.A.) as part of a building's fire alarm. The building P.A. system will be used to communicate information concerning an emergency situation to building occupants. If the fire alarm is heard, this is a signal to evacuate immediately, do not wait for the P.A. message to confirm an evacuation.