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Xiaodan Pan, Ph.D.

Assistant Professor, Supply Chain and Business Technology Management

Xiaodan  Pan, Ph.D.
Office: S-MB 12105  
John Molson Building,
1450 Guy
Phone: (514) 848-2424 ext. 5569

Dr. Xiaodan Pan, an academic scholar and industry veteran, joined John Molson School of Business at Concordia University in 2018. She holds a Ph.D. in Supply Chain Management from the University of Maryland (UMD). Her diverse educational portfolio also includes an M.Eng. in Logistics and Supply Chain Management from the Massachusetts Institute of Technology (MIT), an M.Sc. in Management Science from Queen’s University, and an M.Eng. in Transportation Planning and Management from Dalian Maritime University.

Before her academic career, Dr. Pan gained valuable experience over a decade in the petroleum industry. Her extensive professional background encompasses areas such as logistics operations, global sourcing, supplier management, project management, and corporate strategy. She played a crucial role in establishing and developing numerous corporate regulations, transportation contracts, evaluation criteria, and strategic alliances in the realm of logistics and supply chain management

Dr. Pan's research focuses on four areas: service operations, digital technologies, consumer stockpiling, and disaster preparedness. Her work has been published in leading logistics and supply chain journals, including Production and Operations ManagementJournal of Business Logistics, and International Journal of Physical Distribution and Logistics Management. Her research has been funded by respected institutions such as the Social Sciences and Humanities Research Council of Canada (SSHRC) and the Fonds de recherche du Québec– Société et culture.


Ph.D. (University of Maryland, 2018)

M.Eng. (Massachusetts Institute of Technology, 2014)

M.Sc. (Queen’s University, 2013)

M.Eng. (Dalian Maritime University, 2002) 

Area of Expertise

Service Operations

Digital Technologies

Consumer Stockpiling

Disaster Preparedness

Teaching Activities

SCOM 492   Supply Chain Simulation

COMM 225   Production and Operations Management

MSCM 684   Demand Management

Refereed Articles

Wang, R., Dresner, M., Pan, X. 2022. Strategic Responses to the Pandemic: An Investigation into Department Store Industry. International Journal of Physical Distribution & Logistics Management. 53(2):273294. Link

Pan, X., Mantin, B., Dresner, M. 2022. When the Going Gets Tough, Do the Tough Go Shopping? Journal of Business Logistics. 44(1):61–79Link

Pan, X., Dresner, M., Mantin, B., Zhang, J. 2020. Pre-Hurricane Consumer Stockpiling and Post-Hurricane Product Availability: Empirical Evidence from A Natural Experiment. Production and Operations Management. 29(10): 23502380. Link

Shevchenko, A., Pan, X., Calic, G. 2020. Exploring the Effect of Environmental Orientation on Financial Decisions at the Bottom of the Pyramid: Evidence from the Microlending Context. Business Strategy and the Environment. 29(5): 18761886. Link

Pan, X., Dresner, M., Xie, Y. 2019. Logistics Information System, Organizational Factors, and Operational Performance: An Investigation into Domestic Logistics Firms in China. The International Journal of Logistics Management.30(2): 569594. Link

Media & Press Releases

When the Coronavirus Gets Tough, the Tough Get Stockpiling. The Conversation. 2020. Link

Consumer Stockpiling is Different during a Pandemic. Concordia News. 2020. Link

COVID-19 Crisis May Usher in New Financial Era If the World Begins to Shun Risk: Don Pittis. CBC News. 2020. Link

Conference Presentations (Forthcoming)

Extreme Weather Impact on Warehouse Club Visits: Navigating the Shift between On-Premise and E-Commerce Bundling Strategies (Work in Progress with Guang Li)

2023 INFOMRS Annual Conference, Phoenix, Arizona

Resilience in the Storm: Evaluating the Impact of Internet Connectivity and Household Education on Purchasing Costs Amid Hurricanes (Work in Progress)

2023 DSI Annual Conference, Atlanta, GA

The Impact of Government Policy on Non-Essential Retailing during the Pandemic: The Role of Acquisition Fulfillment (Working Paper with Isaac Elking, John-Patrick Paraskevas, and Hyosoo Park)

2023 DSI Annual Conference, Atlanta, GA

Digital Divide in Online Retailing: The Role of Ecommerce Fulfillment Offerings (Working Paper with Isaac Elking, John-Patrick Paraskevas, and Hyosoo Park)

2023 MSOM Annual Conference, Montreal, QC

How Resilient are Warehouse Clubs in the Face of Digital Competition? Unraveling the Role of Retailer Agglomeration (Working Paper with Guang Li, Martin Dresner, and Benny Mantin)

2023 MSOM Annual Conference, Montreal, QC

The Impact of Scan and Go Technology on Retail Store Visits: Assessing the Role of the Digital Divide (Work in Progress with Ruifeng Wang (presenter), Martin Dresner, and Oliver Yao)

2023 POMS Annual Conference, Orlando, FL

2023 DSI Annual Conference, Atlanta, GA

Retailers and Delivery Platforms: Complements or Substitutes? (Working Paper with Hyosoo Park (presenter) and Martin Dresner)

2023 POMS Annual Conference, Orlando, FL

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