Xiaodan Pan, Ph.D.
Assistant Professor, Supply Chain and Business Technology Management
Biography Teaching Activities Refereed Articles Media & Press Releases Conference Presentations (Forthcoming)

Office: |
S-MB 12105
John Molson Building, 1450 Guy |
Phone: | (514) 848-2424 ext. 5569 |
Email: | xiaodan.pan@concordia.ca |
Dr. Xiaodan Pan, an academic scholar and industry veteran, joined John Molson School of Business at Concordia University in 2018. She holds a Ph.D. in Supply Chain Management from the University of Maryland (UMD). Her diverse educational portfolio also includes an M.Eng. in Logistics and Supply Chain Management from the Massachusetts Institute of Technology (MIT), an M.Sc. in Management Science from Queen’s University, and an M.Eng. in Transportation Planning and Management from Dalian Maritime University.
Before her academic career, Dr. Pan gained valuable experience over a decade in the petroleum industry. Her extensive professional background encompasses areas such as logistics operations, global sourcing, supplier management, project management, and corporate strategy. She played a crucial role in establishing and developing numerous corporate regulations, transportation contracts, evaluation criteria, and strategic alliances in the realm of logistics and supply chain management.
Dr. Pan's research focuses on four areas: service operations, digital technologies, consumer stockpiling, and disaster preparedness. Her work has been published in leading logistics and supply chain journals, including Production and Operations Management, Journal of Business Logistics, and International Journal of Physical Distribution and Logistics Management. Her research has been funded by respected institutions such as the Social Sciences and Humanities Research Council of Canada (SSHRC) and the Fonds de recherche du Québec– Société et culture.
Education
Ph.D. (University of Maryland, 2018)
M.Eng. (Massachusetts Institute of Technology, 2014)
M.Sc. (Queen’s University, 2013)
M.Eng. (Dalian Maritime University, 2002)
Area of Expertise
Service Operations
Digital Technologies
Consumer Stockpiling
Disaster Preparedness
Teaching Activities
SCOM 492 Supply Chain Simulation
COMM 225 Production and Operations Management
MSCM 684 Demand Management
Refereed Articles
Wang, R., Dresner, M., Pan, X. 2022. Strategic Responses to the Pandemic: An Investigation into Department Store Industry. International Journal of Physical Distribution & Logistics Management. 53(2):273–294. Link
Pan, X., Mantin, B., Dresner, M. 2022. When the Going Gets Tough, Do the Tough Go Shopping? Journal of Business Logistics. 44(1):61–79. Link
Pan, X., Dresner, M., Mantin, B., Zhang, J. 2020. Pre-Hurricane Consumer Stockpiling and Post-Hurricane Product Availability: Empirical Evidence from A Natural Experiment. Production and Operations Management. 29(10): 2350–2380. Link
Shevchenko, A., Pan, X., Calic, G. 2020. Exploring the Effect of Environmental Orientation on Financial Decisions at the Bottom of the Pyramid: Evidence from the Microlending Context. Business Strategy and the Environment. 29(5): 1876–1886. Link
Pan, X., Dresner, M., Xie, Y. 2019. Logistics Information System, Organizational Factors, and Operational Performance: An Investigation into Domestic Logistics Firms in China. The International Journal of Logistics Management.30(2): 569–594. Link
Media & Press Releases
When the Coronavirus Gets Tough, the Tough Get Stockpiling. The Conversation. 2020. Link
Consumer Stockpiling is Different during a Pandemic. Concordia News. 2020. Link
COVID-19 Crisis May Usher in New Financial Era If the World Begins to Shun Risk: Don Pittis. CBC News. 2020. Link
Conference Presentations (Forthcoming)
Extreme Weather Impact on Warehouse Club Visits: Navigating the Shift between On-Premise and E-Commerce Bundling Strategies (Work in Progress with Guang Li)
2023 INFOMRS Annual Conference, Phoenix, Arizona
Resilience in the Storm: Evaluating the Impact of Internet Connectivity and Household Education on Purchasing Costs Amid Hurricanes (Work in Progress)
2023 DSI Annual Conference, Atlanta, GA
The Impact of Government Policy on Non-Essential Retailing during the Pandemic: The Role of Acquisition Fulfillment (Working Paper with Isaac Elking, John-Patrick Paraskevas, and Hyosoo Park)
2023 DSI Annual Conference, Atlanta, GA
Digital Divide in Online Retailing: The Role of Ecommerce Fulfillment Offerings (Working Paper with Isaac Elking, John-Patrick Paraskevas, and Hyosoo Park)
2023 MSOM Annual Conference, Montreal, QC
How Resilient are Warehouse Clubs in the Face of Digital Competition? Unraveling the Role of Retailer Agglomeration (Working Paper with Guang Li, Martin Dresner, and Benny Mantin)
2023 MSOM Annual Conference, Montreal, QC
The Impact of Scan and Go Technology on Retail Store Visits: Assessing the Role of the Digital Divide (Work in Progress with Ruifeng Wang (presenter), Martin Dresner, and Oliver Yao)
2023 POMS Annual Conference, Orlando, FL
2023 DSI Annual Conference, Atlanta, GA
Retailers and Delivery Platforms: Complements or Substitutes? (Working Paper with Hyosoo Park (presenter) and Martin Dresner)
2023 POMS Annual Conference, Orlando, FL