Marketing Courses
NotesThe Department strongly recommends that students take MARK 302 and MARK 305 before enrolling in Marketing courses at the 400 level.
Description:
This course introduces non-Business students to the managerial concepts and practices of marketing. The process of developing a marketing strategy is examined along with the factors and interrelationships related thereto. Readings and cases are used to help students apply these concepts in a variety of business settings.Component(s):
LectureNotes:
This course is available to non-Business program students only. Any such student intending to register in the Marketing Elective Group for Non-Business Students or intending to take specific upper-level Marketing courses must take this course as a prerequisite.
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or MARK 201.Description:
Students develop fundamental skills to effectively address marketing challenges, with an emphasis on learning key marketing metrics, gaining exposure to data-driven analysis, and mastering a systematic decision-making methodology. The course promotes discussion-based learning through activities such as case studies and workshops. Students attain the competencies beneficial to pursuing advanced marketing courses and gain essential knowledge for success in the marketing field.Component(s):
LecturePrerequisite/Corequisite:
The following course must be completed previously: COMM 223 or MARK 201.
Description:
Students learn to identify research questions relevant for business and to select appropriate research methods to answer them. Students also develop the skills required to ethically gather and interpret data, using statistical techniques when appropriate. Through various pedagogical approaches, students understand the limitations of research methods and develop the skills to communicate research findings to diverse stakeholders. The course benefits students whose future careers require a thorough understanding of marketing research to make data-informed decisions, whether from the perspective of a marketing professional or that of an entrepreneur.Component(s):
LecturePrerequisite/Corequisite:
The following course must be completed previously: COMM 223 or MARK 201.Description:
Students explore the motivations behind consumer decisions and develop an understanding of how these decisions can influence both business and society. Through business-relevant learning activities, students also develop analytic skills to effectively address consumer needs and make data-driven decisions. This course emphasizes the application of consumer behaviour theories and concepts to tackle real-world challenges and is particularly relevant for students whose future careers require insights into human behaviour and consumer research.Component(s):
LectureNotes:
- Although not required, it is strongly recommended that MARK 302 be taken prior to or concurrently with this course.
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or MARK 201.Description:
The overall objective of the course is to familiarize students with the keys to success in each facet of sports marketing. It covers all aspects of the marketing management process in the particular context of sports marketing and allocates attention to the two major aspects: marketing through sports and marketing of sports. It deals with the marketing processes and guiding principles involved in understanding, creating, communicating and delivering value for the different types of customers in the sports industry (i.e. fans, participants, corporate sponsors, broadcasting networks, and society at large). Lectures, readings, cases, guest speakers and a major team research project/presentation are used to achieve the learning outcomes.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.
Description:
This course explores the challenges of providing outstanding customer service and becoming a recognized service leader in any given industry. Through lectures, discussions, situation analyses, field studies, and reports, students come to: 1) understand the strategic importance of services, 2) develop a service management mindset, 3) master the key elements of services marketing, 4) learn to manage the service delivery processes, 5) appreciate the significance of a customer‑focus in service delivery, 6) recognize the challenges of sustainable moments of truth, and 7) adopt customer‑centric managerial approaches to achieve better business performance through service excellence.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.Description:
This course offers an introduction to e-marketing strategies and tools that are required for effective marketing via electronic media. In particular, this course focuses on conceptualization regarding new media and practical tools, both of which will contribute to students’ ability to analyze new marketing opportunities arising from new electronic media and to develop an appropriate course of action to leverage their strengths. Topics include online advertising, e-commerce, mobile marketing, social media, search engine optimization, web analytics, and eCRM.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.
Description:
This course introduces students to the field of marketing communications. The initial part of the course examines the role that communications play in marketing strategy. Then, the specific elements involved in developing and executing an effective promotional campaign such as message strategy, creative execution, media planning and budgeting are examined. Next, the course covers ways to support the promotional campaign through various communication tools, such as sales promotion, Internet marketing, personal selling, publicity and direct marketing. The course ends with a discussion of some of the key legal, ethical and social aspects of marketing communications.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.
Description:
This course has a dual focus: the cultivation of personal selling skills, and the theoretical and applied aspects of managing the personal selling function. Cases, readings, simulations, and presentations are deployed to achieve the course goals.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following courses must be completed previously: COMM 223 or COMM 224 or MARK 201; MARK 302.Description:
This course examines strategies to build, measure, and manage brand equity. The course familiarizes students with brand management terminology and concepts, and investigates topics such as brand positioning, consumer-based brand equity, brand equity creation through brand elements, marketing and communications programs, the measurement of brand equity and brand performance, and the management and growth of brand equity over time. The course requires the application of quantitative methods in the assessment of brand equity and brand performance.Component(s):
LectureNotes:
- Students who have received credit for this topic under a MARK 491 number may not take this course for credit.
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.
Description:
This course focuses on the different ways in which organizations make their goods and services available for consumption: the inter-organizational system that makes up channels of distribution. Topics covered include why marketing channels exist, the specific nature of channel decisions, design of channel systems, management of relationships among channel members, wholesaling, franchising and direct distribution. The role that the revolution in electronic commerce plays in channels is also examined.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.Description:
This course introduces students to the structure of the food industry which encompasses various entities including farmers and producers, commodity brokers, importers, distributors, packaged goods manufacturers, transformers, retailers, and restaurants, the operating realities of its key players, and the issues and challenges facing them. Pressing societal issues such as obesity and the need for responsible stewardship over food resources are addressed. The course exposes students to potential solutions as well as new theories and concepts that broaden their marketing knowledge and provide them with the tools to develop solutions to current food marketing challenges. A combination of formal lectures, live case studies, group work, student presentations, in-class exercises, and guest speakers are used.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following courses must be completed previously: MARK 452; MARK 453.
Description:
This practicum course builds on and supplements the concepts that were covered in MARK 453. It focuses on the application and integration of all the tools of marketing communications such as advertising, sales promotion, public relations and publicity, personal selling, direct marketing, and Internet marketing. The course also takes into account all contact points and stakeholder groups, including consumers, employees and suppliers, governments, distribution channel members, local communities, opinion leaders and the media. An integral component of the course is the development of a complete integrated marketing communications plan for presentation to a “real life” client using concepts that are discussed in class.Component(s):
Lecture(also listed as IBUS 462)
Prerequisite/Corequisite:
The following courses must be completed previously: COMM 210; COMM 215; COMM 223 or COMM 224.
Description:
This is a foundation course in international business; the objective is to present information which exposes the student to cultural, social, political, economic, legal, and financial environments in which Canadian business executives manage their operations abroad. All students are encouraged to develop their own philosophy towards international business activities by developing research and analytical skills in analyzing current and long-term problems perceived in different economic systems and environments. Specific topics include empirical dimensions of world economy, economic development, international trade and investment patterns, regional economic co-operation, area studies, Canadian nationalism, and foreign investment in Canada.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.Description:
This course seeks to apply the theories of marketing and administration to the retail situation. Topics covered include site selection for single and multi‑unit retail outlets, organizing and staffing the retail operation, the wholesaler-retailer relationship, consumer behaviour in the retail situation. The impact of such new developments as consumer co-operatives, franchising, discounting, and computer technology on the future of retailing is also considered.Component(s):
LectureNotes:
(also listed as IBUS 465)
Prerequisite/Corequisite:
The following courses must be completed previously: COMM 211, COMM 223.Description:
This course studies the management approach to international marketing, with emphasis on key variables that are controllable by the international marketing manager. Attention is focused on market measurement, product policy, channels, pricing, and promotion, with special emphasis on the development and control of multinational marketing strategies and programs. Students will execute a project directed to a selected part of the world.Component(s):
LectureNotes:
Students who have received credit for IBUS 465 may not take this course for credit.
Prerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.Description:
The course focuses on the managerial aspects of industrial marketing. The concept of organization buying behaviour and its impact on marketing strategy formulation are discussed. Management of the industrial marketing mix considering product service development, intelligence, promotion, channels, and performance measurement is covered, both in existing product lines and new product-launch activities.Component(s):
LecturePrerequisite/Corequisite:
The following course must be completed previously: COMM 223 or COMM 224 or MARK 201.
Description:
The focus of this course is the development of a dynamic and successful product strategy for the organization. Topics covered include product life cycle concepts, the adoption and diffusion of innovations, strategic product planning, developing the service offering, and the process of innovating and launching new products and services.Component(s):
LectureNotes:
(also listed as IBUS 492)
Prerequisite/Corequisite:
The following courses must be completed previously: COMM 211, COMM 223.Description:
This course deals with the multicultural dimensions of international business operations. The objective is to develop Canadian managerial skills for effective performance in an international setting. Topics covered include international negotiations, management of multicultural personnel, cross‑cultural consumer behaviour profile, cross‑cultural communication, and other cultural aspects of marketing strategy.Component(s):
LectureNotes:
Prerequisite/Corequisite:
The following courses must be completed previously: MARK 301, MARK 302, MARK 305.