VP SERVICES AND SUSTAINABILITY
ANNUAL REPORT 2021-22

Our year

Over 12 tonnes of materials was saved from landfill through our Reuse Centre and Asset Reuse Program
3 IITS on-campus service centres: 11,429 tickets, +36% from 2020-21
Facilities Management Call Centre received 21,286 calls
Hospitality Concordia coordinated 143 events (in-person, hybrid and virtual)
11,615 individuals participated in safety training (includes COVID-19 from early 2022)
22,948 Security patrols
Tickets sold to Stinger events: 10,236
Over 10,500 job applications received
Total waste diversion figure improved from 34% in 2020-21 to 40% in 2021-22
IITS virtual service desk: 82,388 tickets, +5% from 2020-21
Facilities Management had 132 Active Projects, and delivered 28 projects
Replaced 301 classroom and teaching lab computers
7,664 space bookings managed by Hospitality Concordia
Collected and recycled over 1.5 tonnes of masks
Peak of 37,800 Teams chat messages per day
2,735 members subscribed to the Concordia University Centre for Creative Reuse (CUCCR), diverting 7,434 kgs of waste
More than $200,000 raised in Giving Tuesday campaign
90 individual ergonomic evaluations
Hosted two community clean-ups on our campuses, recycling 1,000s of cigarette butts