OUR TALENTED STAFF
“Regardless of how bad some situations may be, we always pulled together as a department and community and come out the other end a little stronger.”
What are some of your responsibilities at the university?
As a supervisor in the Security department, I provide leadership to security agents and ensure that the level of service provided meets the expectation of the department and the university community.
What has been your biggest challenge during your time here?
In security we face so many unexpected and challenging situations it’s hard to pick just one. The one thing I can say is that regardless of how bad some situations may be, we always pulled together as a department and community and come out the other end a little stronger.
What is the most rewarding part of the job?
The most rewarding part of my job is the opportunity to work and respond to challenging situations and achieve great results as a team. That “mission accomplished” feeling is something that I greatly enjoy sharing with my colleagues on a regular basis.
Has your job changed you?
I believe that because my job involves interacting with and helping people on a regular basis, it has influenced my overall sense of community. Working at Concordia has driven me to be involved in my community and several non-profit organizations that help others.
What is one of your favourite memories from Concordia?
After 30 years I have lots of great memories but right now, I would have to say that it is receiving this recognition.
“It is vital to me that visitors coming into our office are welcomed with a friendly smile and hospitable environment. Being helpful, pleasant and providing people with the information that they are seeking is rewarding."
What are some of your responsibilities at the university?
My responsibilities include frontline services for the Office of the Vice-President, Services (VPS). I prepare documentation and meeting folders for Concordia’s Vice- President of Services, Roger Côté and manage the agenda of the Executive Director of Budget Planning and Business Development, Sabrina Lavoie.
What has been your biggest challenge during your time here?
The university is a huge place, my biggest challenge was familiarizing myself first with the Vice-President, Services (VPS) sector, its mission and the University as a whole.
What is the most rewarding part of the job?
It is vital to me that visitors coming into our office are welcomed with a friendly smile in a hospitable environment. Being helpful, pleasant and providing people with the information that they are seeking is rewarding because I know that I was able to help them with what they needed.
Has your job changed you?
Of course, through the years, my experience in my job has allowed me to gain more confidence and be comfortable in the responsibilities and tasks in which I undertake on a day-to-day basis.
What is one of your favourite memories from Concordia?
For me, my first Shuffle was a wonderful experience. It was a chance to see a good number of staff members and enjoy the day outdoors.