Maintain respectful digital spaces
Our digital channels should be positive, informative, and inspiring. Never post or share anything with profane, lewd, offensive, or discriminatory language or images. Avoid topics that can be considered sensitive, divisive, objectionable or inflammatory.
We also expect those who engage with our digital content do so in a respectful manner. Should this not be the case, futher action may be required. If you have questions or need assitance dealing with a social media user, please contact the social media team for assitance: email@example.com
If this is not the case, you may need to take further action to delete comments or block users.
Remain non-partisan. Don't editorialize
Concordia speaks in an informed manner on issues and does not support or oppose politicians or political parties.
Proactively respond to comments and posts
Concordia has policies in place on how to handle both positive and negative posts from users. In some cases but not all, a response will be required. For some, no further action is required. When responding, do so in a timely manner. Need help to decide if you should respond or not? Not sure how to respond? Contact the social media team.
Maintain privacy and confidentiality
Respect the intellectual property of others
Only post or use content you have permission to. If sharing someone else’s content, always make sure the original source is credited.
Be accurate and honest
Don’t post or share something you know or suspect to be wrong, misleading or fake. If you do make a mistake, correct it promptly and reference the earlier comment, even if it’s been deleted. Never falsify information to increase the standing or reputation of Concordia, such as writing fake reviews.
Obtain permission when taking and using photos and videos
For social media purposes only and only for subjects over the age of majority, it is acceptable to ask for verbal consent before taking a photo or video. For large events, it is acceptable to post clearly visible signage alerting people that by entering, they consent to having their photo taken and shared. Be clear about how you’ll be using the photo. Don’t use the photo/video for other reasons, such as marketing materials, without getting a signed waiver.
For photos of children and teenagers, a photo waiver signed by a parent or legal guardian is ALWAYS equired before sharing photos online.
Exercise good judgment with personal accounts
It’s important to remember anything you post from your personal social media accounts can still be traced back to your relationship with Concordia, even if you don’t disclose the relationship. Always exercise good judgment when posting and be aware that inappropriate conduct, even when on personal time and on personal accounts, can negatively affect the university and yourself.
Let others know who you are
When sharing or commenting about Concordia from a personal account, website, blog, etc., build trust by disclosing that you are a part of Concordia. Make it clear that you are speaking for yourself and not on behalf of the university.
Treat others with respect and help us keep our online spaces inclusive and safe. Abuse, profanity, threats, harassment, and defamatory or sexualized language will not be tolerated.
Be honest and lawful
Respect intellectual property rights and only post or share content such as photos, videos, and text that you have the right to use. Please don’t post false, misleading or deceptive information. Don’t post about or encourage illegal activities.
Do not share personal information about yourself or others.
Stay on topic
Our channels provide users with the opportunity to share comments and feedback about Concordia. Spam, promotional, commercial or other messages deemed to be off-topic should be removed.