Payments & refunds
Payments
Some eConcordia online courses may have a Direct Access Fee to pay before accessing the course. This fee must be paid to gain access to the course and is separate from the Concordia University tuition fee. It is also not possible to combine the two fees.
Access and manage your tuition & fee payments. You can also manage tuition & fee payments by logging in to the Student Hub and going to My CU Account > Financial > My tuition & fee payments. Learn more on the Tuition and Fees page.
For the eConcordia Direct Access Fee, log in at www.econcordia.com and click on Activate your course(s). Payments will appear on your statements as processed by “KnowledgeOne Inc.”
Methods of payment
eConcordia will not accept cash for the payment of fees. Payments can be made using the following method.
Online payment
Students can pay tuition fees online using:
Credit cards
- VISA
- Mastercard
- American Express
- Discover
- VISA Debit
- Mastercard Debit
Interac Online
- RBC Royal Bank
- TD Bank
Log in at www.econcordia.com and follow the payment procedure found on the Activate your course(s) section for more information.
Please note: TD Canada Trust clients with an access card containing both the Interac and Visa logos are not set up to access the Interac Online Payment service.
If there is a $0 fee for a course, the payment procedure on the Activate your course(s) section needs to be followed to gain access to the course. No course material payment will be required.
It is not an option to transfer paid access fees from one course to another. We also do not allow course material fees to be transferred from one term to another.
As long as the course has been successfully dropped from your Student Hub, it is considered dropped from the eConcordia portal as well. It will be removed from the eConcordia account after the DNE date.
You may not purchase a hard copy of the textbook instead of the course material.
Refunds
Refund requests for eConcordia Direct Access Fees are automatically sent to www.econcordia.com once the course is dropped through the Student Center.
eConcordia follows the same Academic Calendar as Concordia University. See Concordia University's course calendar for the exact dates.
Access Register for courses to drop a course. You can also drop a course by logging in to the Student Hub and going to My CU Account > Academic > My courses.
Once the course is dropped, a refund request is automatically sent to eConcordia. eConcordia will send an email confirming the request.
Refund requests for eConcordia Course Material fees are received automatically once a student drops a course.
Refunds are processed between 10 to 15 business days after the course has been dropped. Students who paid for the course online are automatically refunded to the credit card or debit card that was used for the payment.
