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Payments & refunds


Some eConcordia online courses may have a Direct Access Fee to pay before accessing the course. This fee must be paid to gain access to the course and is separate from the Concordia University tuition fee. It is also not possible to combine the two fees.

Access and manage your tuition & fee payments. You can also manage tuition & fee payments by logging in to the Student Hub and going to My CU Account > Financial > My tuition & fee payments. Learn more on the Tuition and Fees page.

For the eConcordia Direct Access Fee, log in at and click on Activate your course(s). Payments will appear on your statements as processed by “KnowledgeOne Inc.”


Methods of payment

eConcordia will not accept cash for the payment of fees. Payments can be made using the following method.


Online payment

Students can pay tuition fees online using:

Credit cards

  • VISA
  • Mastercard
  • American Express
  • Discover
  • VISA Debit
  • Mastercard Debit


Interac Online

  • RBC Royal Bank
  • TD Bank


Log in at and follow the payment procedure found on the Activate your course(s) section for more information.

Please note: TD Canada Trust clients with an access card containing both the Interac and Visa logos are not set up to access the Interac Online Payment service.



Refund requests for eConcordia Direct Access Fees are automatically sent to once the course is dropped through the Student Center.

eConcordia follows the same Academic Calendar as Concordia University. See Concordia University's course calendar for the exact dates.

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