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Policy Concerning the Protection of Personal Information and Access to Information (SG-9)


Concordia collects and is responsible for protecting personal information relating to all members of the community. In accordance with the Act respecting Access to documents held by public bodies and the Protection of personal information, chapter A- 2.1, Concordia has adopted new processes and procedures pertaining to the collection, protection, and use of personal information and had updated its policy as a result of new privacy legislation introduced in Law 25, The Act to modernize legislative provisions as regards the protection of personal information.

Policy overview

The purpose of this Policy is to inform members of the University of their obligations related to the protection of Personal Information that is collected and held by the University. It sets out the principles governing the protection of personal information throughout its life cycle, defines the roles and responsibilities of the various stakeholders within and external to the university, and describes the rights of those wishing to access documents that are held by the University.


Concordia has centralized all information relating to privacy in one convenient location on its website.

The answer to this question depends on the type of document: some are kept only until they are no longer useful, and some are kept indefinitely. Please refer to the Records Management and Retention Plan for more details on retention periods and final disposition procedures.

The first line of recourse for students wishing to access documents in relation to their academic involvement at Concordia is to look for them in their student hub. Otherwise, students can also make requests to access certain documents to the relevant unit that provides services to students, including the Birks Student Service Centre, the Student Accounts Office, Counselling and Psychological Services, the Access Centre for Students with Disabilities, or the relevant academic departments where applicable.

Concordia staff wishing to access employment-related documents can do so via Carrefour or by making a request directly to Human Resources.

Third parties to the university, or university members who are having difficulties accessing their information, may direct their requests to the Privacy Officer. Requests must be specific enough to allow the Privacy Officer to locate the Personal Information, and requests that are made in writing will receive a written reply.

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