Learn more about how Counselling and Psychological Services and the Zen Dens have continued to support students remotely since March 2020. Consult our 2020/2021 report >
Counselling and Psychological Services is a short-term outpatient counselling centre which provides virtual and in-person appointments to currently registered Concordia students. Personalized care plans may include one-on-one appointments, psycho-educational workshops and/or community support.
At times, a single session with a counsellor may be all that is needed to gain perspective or relief related to a challenging situation.
At a single session appointment, the counsellor will begin by gaining a clear definition of your need for the session and will assist you in mobilizing an action plan using a solution-focused model. Together you will focus on identifying barriers, brainstorming possible solutions and using your strengths and resources to make positive changes. At the completion of your session, the counsellor will provide you with an intervention plan.
Please be aware that single sessions are NOT a substitute for on-going counselling, nor are they meant for students who are experiencing a mental health crisis. These sessions are not available for those students already making use of our short-term counselling service.
Short-term counselling helps patients find new approaches to managing mental health concerns and challenging life situations. Counselling is a confidential and safe space to develop skills and explore new perspectives, as well as increase your self-awareness and build resilience.
Your counselling plan, including the number of sessions and their frequency, will be decided upon between you and your counsellor and vary according to your needs. Many students make significant progress within three to five sessions.
Because we are a short-term counselling centre, some services go beyond the scope of our practice and require a referral to specialized services. If you require long-term treatment and/or specialized services, we will refer you to the appropriate care or service provider.
Please note that all triage appointments will be conducted virtually.
For follow-up sessions, you will have the option of either virtual or in-person appointments. Your triage counsellor will discuss these options with you. While in-person appointments will depend on counsellor availability, we will strive to accommodate your preferred method of counselling.
Wait-times for follow-up appointments depend on several factors including demand for counselling, your needs and situation, as well as your availability. Scheduling flexibility can help secure a follow-up appointment quickly.
Please contact one of the following tele-counselling services:
EmpowerMe: Undergraduate students enrolled in the Concordia Student Union health plan can connect with a number of professionals with various domains of expertise, including psychology, psychotherapy, social work, and more. 24/7, multi-lingual: Call 1-833-628-5589.
inConfidence: International students insured with the ISO BlueCross health plan can connect with 24/7 counselling and online wellbeing resources. Chat: User ID: Concordiaiso (case sensitive); Password: inconfidence
Call 1-877-418-2181 / TTY: 1-877-371-9978
App: Lifeworks (Google Play/Apple)
Wellness Together Canada: Provides free short-term counselling with mental health professionals, as well as online tools and resources. Register online and complete a short survey to find resources tailored to you. This service is funded in part by the Government of Canada. 24/7, English and French, Canada: Youth text WELLNESS to 686868; adults text WELLNESS to 741741; or call 1-866-585-0445.
We offer a limited number of triage appointments each week. Booking opens every Friday at 9 a.m. on a first-come, first-served basis.
To request a triage appointment, send an email to CPS.email@example.com. Please note that this email is not for emergencies — in case of emergency dial 9-1-1 or consult our resources for urgent care. All triage appointments are conducted virtually through Virtual Care @ Concordia; a secure platform that meets Quebec's regulations on information security for health information.
Concordia's health insurance plans offer mental health coverage. Please review your plan for more details.
If you are an international student covered by BlueCross Health Plan, you can review your policy here. BlueCross covers up to $500 for psychotherapy visits. For any questions, contact firstname.lastname@example.org.