Mental health support services

If you or someone you know is experiencing a mental health crisis, find immediate support.

Self-help tools

Check in with yourself, with resources you can use on your own time.

These resources can help you understand yourself better and offer strategies to manage everyday mental health concerns such as anxiety, depression, stress, relationship issues and substance use.

Need additional support? You can always reach out along the way.

Please note: These resources are made available by third parties who have no relationship with Concordia. It is your sole responsibility to review and accept any terms of service and privacy policies prior to use (such as the apps and tracking tools). Concordia is not responsible for your use of third-party resources or for the actions of those who are responsible for them.

Fact sheets

Wellness tracking tools

Worksheets and workbooks

Apps

Phone & text support

Mental health helplines and listening services provide short-term counseling, as well as confidential, empathetic listening with no strings or follow-up required.

Please note that services offered at Concordia are not available when the university is closed.

Medical and social support

24/7 phone/text-lines and crisis support

24/7 video/tele-counselling

Support for specific communities

Connect with professionals and peers with expertise that is tailored to particular identities, needs or experiences. Services are specialized in breaking down systemic barriers to accessing care.

For all your options, make sure to review our entire list of services, many of which also offer explicitly culturally-competent and inclusive support.

Support for Indigenous peoples

Hope for Wellness Helpline: Offers immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. 27/7, English and French. On request, phone counselling is also available in Cree, Ojibway and Inuktitut. Canada: Call 1-855-242-3310 or online chat.

LGBTQ+ help-lines

Interligne: First response centre that provides help and information to those concerned with sexual orientation and gender diversity by phone, online chat and email. 24/7, English and French, Montreal-region: Call 514-866-0103. Toll-free: Call 1-888-505-1010.
Project 10: Anonymous listening line promotes the well-being of lesbian, gay, bisexual, transgender, two-spirit, intersexed and questioning people, ages 14 to 25. Tuesday from 12 to 6 p.m. and Thursday from 1 to 6 p.m., English and French, Montreal-region: Call 514-989-4585.
Trans Lifeline: A grassroots hotline and non-profit organization offering direct support to trans people in crisis – for the trans community, by the trans community. 24/7, English and Spanish, Canada: Call 1-877-330-6366. U.S.: Call 1-877-565-8860.

Support for multicultural, multi-lingual and racialized communities

Concordia Black Perspectives Office (BPO): Provides confidential and non-judgmental support to Concordia students who are navigating impacts of systemic racism, have been affected by anti-Black racial violence, and/or have concerns that intersect with racialization. The BPO team can explain the intervention options, offer culturally relevant support, and provide bridging and advocacy support in engaging other units if necessary. Email bpo@concordia.ca.
Multi-Écoute: Listening services in many languages, information and referral services, help filling out forms, translation and certification of documents, French and English courses, conversation workshops, integration workshops for immigrants and sociocultural activities. Multi-lingual, Montreal: Call 514-737-3604.

Vicky’s Support Line: A Black-led multilingual support line aiming to provide mental health support with a decolonial approach. Vicky’s is run by people like you who are trained to provide active listening under an anti-oppressive and anti-racist framework. Services are available in French, English, Haitian Creole and Wolof. Montreal. Schedule an appointment for a listening session.
Naseeha: Services available for everyone in North America, with a specific focus on Muslim youth. Receive immediate, anonymous and confidential support over the phone. 7 days a week, 12 p.m. - 12 a.m., English, Canada and U.S: Call 1-866-627-3342.

Support for parents

Première Ressource, aide aux parents: Counselling line for parents, parental figures and children concerning family issues. Monday to Friday, from 9 a.m. to 4:30 p.m., English and French, Montreal: Call 514-525-2573. Quebec: Call 1-866-329-4223.
Linge parents: Support line specializing in parent-child relationships. Services are available by text, email and by phone. 7 days a week, 6 a.m. - 2 a.m., French, Quebec: Call 1-800-361-5085.

Peer support and active listening

Mental health appointments

If you're struggling with your mental health, don’t wait to seek support. We encourage you to review all the resources within Concordia’s network of care for timely access to services.

If you or someone you know is experiencing a mental health crisis, click here to find immediate support.

Services for Concordians

Receive immediate support from a mental health practitioner

Tele-counselling services in Concordia's wider network of providers are free and available 24/7. These services can offer immediate short-term counselling by phone or video. Access is governed by Concordia’s health insurance plans. Tele-counselling is a great first step in addressing your mental health needs

Connect with 24/7, multi-lingual counselling services provided by mental health professionals

Clinical providers at Concordia

If you are experiencing persistent mental health concerns or a challenging life situation, Concordia clinicians can provide short-term counselling, mental health assessments and treatment plans.

Psychologists and psychotherapists

Doctors and psychiatrists

Services in the community

Mental health clinics in the community can provide specialized services and longer-term support. Concordia’s health insurance plans offer coverage for many services. Please contact the external clinics directly for more information including rates and wait times.

Find a provider in the community

Sliding scale and reduced-rate mental health clinics in Montreal

Lumino Health (within Canada): Find healthcare providers in your province or territory. Use of the search tool is free, but providers do charge fees for their services.

Insurance coverage for mental health services

Concordia’s health insurance plans offer coverage for mental health services. Please review your plan for more information.

Review your insurance plan

Addiction and substance use

Self-evaluation, fact sheets and self-help resources

Self-evaluation

The links below provide validated questionnaires that can help you identify if you or someone you care about may have a problem with substance misuse. If you score +, or if doing the screening raises any questions or concerns, book an appointment with a Health Services nurse, or see the resources below for support.

Check out your drinking with the AUDIT self-test: A quick self-screening that will give you feedback and tailored advice.
Cannabis use disorder identification test Revised (CUDIT-R): Can help you self-screen for problem cannabis use.
The Drug Abuse Screening Test (DAST-10): A quick self-screen that focuses on drug-use (not including alcohol or tobacco); for example, using medications in a way that is different from the instructions, and any non‐medical use of drugs.

Comparing your behaviour to reliable guidelines can also help you assess your substance use and gambling behaviour and make decisions about what you would like to do next.

Canada’s Low-Risk Alcohol Drinking Guidelines: These guidelines can help you decide if and how you drink.
Canada’s Lower-Risk Cannabis Use Guidelines: Science-based recommendations that can help you reduce the health risks associated with your cannabis use.
Lower-Risk Gambling Guidelines: If you gamble, the Lower-Risk Gambling Guidelines show you how to lower the risks and harms associated with gambling.

Fact sheets and self-help resources

Rethinking drinking from the National Institutes of Health: Research-based information that can help you examine your drinking habits and their effects on your health, and find ways to reduce your risks, or take steps to cut-down or quit.

How to prevent alcohol-related problems: A self-help booklet from the Center for Integrated Healthcare, modified from the World Health Organization's guide.

Self-help strategies for cutting down or stopping substance use from the World Health Organization, for alcohol and other drugs.
Knowing Your Limits with Cannabis - A Practical Guide: This guide helps you think about your cannabis use, and provides you with information about cannabis. It has tips and tools that can help you reduce your cannabis use or help you address some of the health risks of using cannabis. From the Canadian Centre on Substance Use and Addiction.
Review Concordia Health Services’ information on what you should know about cannabis.
What's the Deal on Quitting? A do-it-yourself guide to quitting cannabis.
You and Substance Use: Tips for Cutting Back: A printable workbook with activities to help you think about your own substance use.
A Doctor's Guide to Cutting Down: For cannabis smokers to want to use less.
SMART Recovery tool box: Worksheets and exercises to help you self-manage your addiction recovery and your life. Based on developing cognitive thinking skills to support you through addiction recovery.

Supporting others

If you or someone else is experiencing an emergency, dial 9-1-1 or consult our resources.

Resources for everyone

Red Cross Psychological First Aid: This course equips learners in developing a personal understanding of the effects of stress, loss, trauma and grief on others, with emphasis on self-care and personal protection.
AMI-Quebec: Offers free programming for people living with mental illness and those in their circle of support, including friends, family and partners. AMI-Quebec helps caregivers manage the effects of mental illness through support, education, guidance and advocacy.
Be There - Jack.org: A comprehensive online resource for young people to learn how to support each other through mental health struggles, created in consultation with over 1,400 people from across Canada.
Conversation Starter: Information sheet to help youth support friends struggling with mental health, developed by the Centre for Addiction and Mental Health’s Game Changers, a program designed to help young people feel more comfortable talking about health, mental health, seeking help and supporting friends.

Health & Wellness