Concordia Health Services:
Health Services is your on-campus wellness clinic and health promotion centre. Patients must book an appointment to access care. We offer routine appointments in-person, as well as some confidential virtual appointments. The clinic provides a limited number of urgent care appointments.
Info-Santé/Info-Social: Call 8-1-1 to speak to a nurse or a social worker 24/7 who can refer you to the appropriate services or help you devise a care plan (if 8-1-1 does not work on your phone, dial 1-866-567-4036). This service is free.
If you're located in Canada, you can use the Lumino Health search tool to find healthcare providers in your province or territory. Appointments are virtual and/or in-person. Use of the search tool is free, but providers do charge fees for their services.
Telehealth lines across Canada: Connect with a nurse or social worker 24/7 for advice and referrals to medical care in your area.
If you don’t have a Quebec Medicare card – for example, students covered by Blue Cross or students who have an out-of-province Medicare card – you may be able to use a telemedicine resource such as Maple or Lumino.
Metro Medic:For same-day or next-day appointments, call 514-932-2122, choose your preferred language and press 6, or email your out-of-province health card or Blue Cross information, Concordia student card and phone number to email@example.com.
Telemedicine services offer 24/7, confidential virtual care, and are available to many Concordia student and employees. Health professionals including nurses, doctors and counsellors can provide diagnosis, prescriptions or referrals with virtual appointments. These services are best used for minor health issues that can be addressed within one consultation.
Maple/Online doctors: Available to allundergraduate students (who did not opt-out of the telemedicine fee) and to all international undergraduate and graduate students who are insured under the BlueCross health insurance plan and living in Canada.
All international students (undergraduate & graduate): Access Maple
Lumino Health Virtual Care: Available to faculty and staff covered by the Concordia Health Plan. The telemedicine feature offered through Lumino also extends to dependents. To access this service, have your medical contract and member ID numbers ready to register when you log in.
Injury treatment & rehabilitation
These services can assess and treat injuries, as well as help you develop a supervised rehabilitation plan.
Concordia Health Services: The clinic provides diagnosis, treatment and referrals for injuries for Concordians. Call 514-848-2424 ext. 3565 to book an appointment.
Concordia PERFORM Centre: Concordia's PERFORM Centre offers athletic therapy, concussion testing and a kinesiology clinic for all Concordians and the wider community. Services are temporarily on hold due to COVID-19. Please visit their site for updates.
Medical notes and absences
Medical accommodations are available to staff, faculty and students when a medical concern interferes with work or studies. Academic accommodations are put in place to reduce barriers for students with a disabling condition, including temporary disabilities.