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If you are experiencing an emergency, dial 9-1-1 or consult our resources

Urgent care

Urgent care is for health issues that need immediate attention but do not need a visit to a hospital. The following services are available to people seeking an appointment (in-person or virtual).


Telemedicine services (available within Canada)

Telemedicine services offer 24/7, confidential virtual care through certain Concordia student and employee health plans. Health professionals including nurses, doctors and counsellors can provide diagnosis, prescriptions or referrals with virtual appointments. These services are best used for minor health issues that can be addressed within one consultation.

  • Dialogue (available until December 31, 2020) is available to Canadian undergraduate students who are residing in Canada and who are insured under Concordia Student Union’s health and dental plan. Learn more about Dialogue.
  • Maple is available to all international undergraduate and graduate students who are insured under the BlueCross health insurance plan and living in Canada. Learn more about Maple.
  • Lumino Health Virtual Care is available to faculty and staff covered by the Concordia Health Plan. The telemedicine feature offered through Lumino also extends to dependents. To access this service, have your medical contract and member ID numbers ready to register when you log in. Learn more and register for Lumino.


Find a healthcare provider (within Canada)

If you're located in Canada, you can use the Lumino Health search tool to find healthcare providers in your province or territory. Appointments are virtual and/or in-person. Use of the search tool is free, but providers do charge fees for their services.

Telehealth lines: Connect with a nurse or social worker 24/7 for advice and referals to medical care in your area. 

Routine appointments 

Routine appointments are for predictable health care needs or for issues that do not require immediate attention. Examples include regular sexual health testing, vaccination, prescription renewals, Pap tests, contraception consultations, care for chronic conditions and more. 

  • Concordia Health Services: The clinic offers phone and virtual appointments to Concordia's students, staff and faculty.  


In Montreal

  • Info-Santé/Info-Social: Call 8-1-1 to speak to a nurse or a social worker 24/7 who can refer you to the appropriate services or help you devise a care plan (if this does not work on your phone, dial 1-866-567-4036). This service is free.
  • Local community services centre (CLSC): Find listings of CLSCs through Portail santé mieux-être's website.


Registering with a family doctor in the community

If you have a Quebec Medicare card you can register with a family doctor in the community. Consult Registering with a Family Doctor for more information.

Injury treatment & rehabilitation

These services can assess and treat injuries, as well as help you develop a supervised rehabilitation plan.

  • Concordia Health Services: The clinic provides diagnosis, treatment and referrals for injuries for Concordians. Call 514-848-2424 ext. 3565 to book an appointment.
  • Concordia PERFORM Centre: Concordia's PERFORM Centre offers athletic therapy, concussion testing and a kinesiology clinic for all Concordians and the wider community. Services are temporarily on hold due to COVID-19. Please visit their site for updates.

Medical accommodations

Medical accommodations are available to staff, faculty and students when a medical concern interferes with work or studies. Academic accommodations are put in place to reduce barriers for students with a disabling condition, including temporary disabilities.

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