Medical support services

• Info-Santé/Info-Social: Call 8-1-1 to speak to a nurse or a social worker 24/7 who can refer you to the appropriate services or help you devise a care plan (if 8-1-1 does not work on your phone, dial 1-866-567-4036). This service is free.
• Local community services centre (CLSC): Find listings of CLSCs through Portail santé mieux-être.
• Rendez-vous Santé Québec (RVSQ): Find walk-in doctor's appointments near you in Quebec. This service is free.
• Medical consultations on the same or next day: Enter your postal code to find clinics near you in Quebec. This service is free.
• Bonjour Santé: Find walk-in doctor appointments near you within 24 hours in Quebec. Fees apply.
• If you live on the island of Montreal AND you do NOT have a family doctor you can access the GAP service to be referred to the appropriate resource: #811, then press 3; OR  514 890-6111 OR check out their website.
• Queen Elizabeth Health Complex Urgent Care Super Clinic: can be accessed via Rendez-vous Santé Québec (RVSQ) or the GAP service (info above). Has radiology on-site, so a good option if you think you might need an X-ray.  
• Centre Médical Mieux-Être: various locations across the city. If you have a Quebec Medicare (RAMQ) card, you can try booking via RVSQ as of 5:30pm for next day appointments.
• The list of SUPER CLINICS throughout Quebec: explore the clinics' individual websites for info on availabilities and how to book.

• Info-Santé/Info-Social: Call 8-1-1 to speak to a nurse or a social worker 24/7 who can refer you to the appropriate services or help you devise a care plan (if 8-1-1 does not work on your phone, dial 1-866-567-4036).
• Local community services centre (CLSC): Find listings of CLSCs through Portail santé mieux-être.

• If you don’t have a Quebec Medicare card – for example, students covered by Blue Cross or students who have an out-of-province Medicare card – you may be able to use a telemedicine resource such as Maple or Lumino.
• Queen Elizabeth Health Complex Urgent Care Super Clinic: Students who are from out-of-province or covered by the Blue Cross health plan can call the clinic directly to book an appointment: 514-481-4343. Has radiology on-site, so a good option if you think you might need an X-ray. 
• Metro Medic: For same-day or next-day appointments, call 514-932-2122, choose your preferred language and press 6, or email your out-of-province health card or Blue Cross information, Concordia student card and phone number to info@metromedic.com.
• Finding a resource offering medical consultation on the same or next day: Virtual and in-person appointments.
  Scroll down to "If you do not have a family doctor, or if your family doctor is not available."
  Enter your postal code and call a clinic near you to check if they can see you. Be sure to ask about fees/whether they accept your insurance, etc.
• If you live on the island of Montreal AND you do NOT have a family doctor you can access the GAP service to be referred to the appropriate resource: #811, then press 3; OR  514 890-6111 OR check out their website.
• Centre Médical Mieux-Être: various locations across the city. Call the location convenient to you to book.
• The list of SUPER CLINICS throughout Quebec: explore the clinics' individual websites for info on availabilities and how to book.
• If you want to go private, verify with your insurance provider what they will cover and what you will pay out-of-pocket.

Note: You do not need to be registered with a family doctor to access medical care at Concordia Health Services.

If you are not registered with a family doctor, you can also access a doctor through the Primary Care Access Point (Guichet d’accès à la première ligne, GAP). If you are not insured through RAMQ, you should still have access but may have to pay some fees upfront.

• If you have a Quebec Medicare card, and would like to register with a family doctor, add yourself to the waitlist here.
• If your family doctor is no longer available (for example, they retired), find instructions to cancel your registration and/or join the waitlist for a new doctor.
• Not sure if you're already registered with a family doctor, or if you're on the waitlist? Check by attempting to register yourself with a doctor here (click on "Commencer").

Maple/Online doctors: Available to all undergraduate students (who did not opt-out of the telemedicine fee) and to all international undergraduate and graduate students who are insured under the BlueCross health insurance plan and living in Canada. 

• All international students (undergraduate & graduate): Access Maple
• Non-international undergraduate students: Access Maple

Lumino Health Virtual Care: Available to faculty and staff covered by the Concordia Health Plan. The telemedicine feature offered through Lumino also extends to dependents. To access this service, have your medical contract and member ID numbers ready to register when you log in. 

Alberta: 8-1-1

British Columbia: 8-1-1

Manitoba: 204-788-8200 or 1-888-315-9257

New Brunswick: 8-1-1

Newfoundland and Labrador: 8-1-1

Northwest Territories: Mental health help line 1-800-661-0844; call 9-1-1 or a local health centre 

Nova Scotia: 8-1-1 or 1-866-770-7763

Nunavut: Kamatsiaqtut Help Line (mental health crisis line) 867-979-3333 or 1-800-265-3333; call 9-1-1 or a local health centre 

Ontario: 1-866-797-0000 or TTY 1-866-797-0007

Prince Edward Island: 8-1-1 or 1-866-770-7724

Quebec: 8-1-1 (if this does not work on your phone, dial 1-866-567-4036)

Saskatchewan: 8-1-1

Yukon Territory: 8-1-1