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  • Make sure you understand the question you are being asked.
  • Repeat it in your own words to check your understanding.
  • Ask the questioner to repeat the question if you didn't hear it well or understand enough to repeat it. This also gives you time to think of what to say!
  • Repeat even a short or simple question to make sure that the audience has heard.
  • Answer to the best of your ability - Try to be brief.
  • If you don't know the answer, don't panic! Try one of these strategies:
    • Say that you don't know but offer to find the answer.
    • Say that you don't know and ask if anyone else in the audience can give a brief answer.
    • Say that you don't know and suggest a source where the person might find the answer.
    • Say that you don't know but answer a related question.
  • If no one has a question, answer a question you have prepared in advance by saying, "An important question that often comes up is . . ."

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