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Ghalia Shamayleh:
My inspiration

A graphic slide with a cartoon lightning bolt at the center with solid black lines coming out of it from every side. In the top left of the slide, there is an image of a woman wearing glasses and holding a pencil and clipboard on a digital screen while another woman and what appears to be a child sit in front of the screen looking at her. Below that image, another woman sits on a chair with her legs and arms crossed looking at another large screen featuring a man looking back at her. On the opposite side of the slide there’s a smartphone with the image of a woman sitting crossed legged on the ground with her arms extended to her knees appearing to meditate. Teletherapy, technologically mediated therapy in all its forms. Photo credit: Ghalia Shamayleh via Canva.

How do the affordances of digitized therapy impact the delivery of mental health services for both providers and consumers?

In 2018, 14 per cent of the world’s population was reported to have a mental health disorder. Likely, this number has increased significantly with today’s stress-inducing global events, and their spillover onto people’s own personal, professional, and financial sources of anxiety. While therapy is one solution, it is still stigmatized and not always accessible. I investigate digitized mental healthcare by studying teletherapy applications’ enabling and restraining features and capacities compared to in-person therapy. I explore the phenomenon by interviewing entrepreneurs, therapists, and therapy seekers to better understand how platformization has impacted therapy as a service both as an asset and a setback.

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