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Concordia University Concordia celebrates 50 years!
Concordia University Concordia celebrates 50 years!

International Students Office (ISO)

International Students Office (ISO)

New student checklist

Our new student checklist is a comprehensive to-do list to help you keep track of things while you settle in.

Each international student is assigned their very own ISO advisor. Your ISO advisor will assist you with all ISO-related matters from getting settled to understanding your health insurance plan to applying for or renewing your study-related immigration documents.

Who's your advisor? If your Concordia University student ID#:

  • ends with 0 or 1, your advisor is Anna Nigoghosian
  • ends with 2 or 3, your advisor is Brenda Brisson
  • ends with 4 or 5, your advisor is Daniel Giglio
  • ends with 6 or 7, your advisor is Farooq Shaikh
  • ends with 8 or 9, your advisor is Tatiana Gomez

For example, if your Concordia student ID# is 87654321, then your advisor is Anna; if your Concordia ID# is 12345678, your advisor is Tatiana Gomez; and so on.

You can meet with your ISO advisor either by in-person drop-ins (GM 330) or virtual drop-in sessions (Zoom).

View your ISO advisor's availability

You must upload your documents to your Student Centre by the first day of classes, otherwise you risk being de-registered as a Concordia student. 

If you have been admitted to a program (certificate, diploma, Bachelor's, Master's or PhD) or are an exchange student who will study at Concordia University for 2 terms, you must upload a CAQ and a study permit.

If you are an exchange student who will be studying at Concordia University for 1 term only, you must upload the biographical page of your valid passport.

Here are the instructions to upload your immigration document(s):

  • Upload documents in your Student Centre (You can also find this link in your Student Hub)
  • Select the type of document you would like to upload then attach your file from the drop-down menu. Repeat this step until you have uploaded all of your travel documents. Once done, click Submit.
  • Do not upload all your documents as one PDF file
  • See what these documents look like

For students starting in Winter 2025, the first day of classes is Monday, January 13, 2025.

Call to register with your country’s consular representative in Canada. See a list of embassies and consulates in Canada:

  • Select a country (your country of citizenship)  
  • Select a city: Ottawa

Your permanent code (code permanent) is like a student number used by the Government of Quebec. All Concordia students need one, and you will pay a penalty if you don’t have one.

  • Go to your Student Hub, find and select Code Permanent Data Form (towards the bottom-right of the page).
  • Check if the information on the form is correct and click Save.
  • Questions about your permanent code should be directed to code.permanent@concordia.ca

Once the Permanent Code is issued, you will be able to view it by clicking on the Code Permanent Data Form button.

Find step-by-step instructions about applying for your permanent code

All new students are required to complete the mandatory IT TAKES ALL OF US Sexual Violence Awareness and Prevention Training within the first 6 weeks of their first term at Concordia University. 

Proceed to the IT TAKES ALL OF US training

All new graduate students are required to complete the Academic Success and Integrity Module (ASIM) training during their first term at Concordia University.

Proceed to the Academic Success and Integrity Module (ASIM) training

Check with your department to see if there is any other training that must be completed as a new student.

Tuition fee payment deadlines:

  • Summer tuition and fees are due by May 31
  • Fall tuition and fees are due by September 30
  • Winter tuition and fees are due by February 15

Consult your Student Hub to:

  • Learn how much is due
  • Manage tuition and fee payments
  • How to pay tuition online

There are many accepted methods to pay your tuition and fees; online banking is the easiest way.

If you are in need of advice or assistance regarding tuition and tuition payment, contact students@concordia.ca.

Refer to your Offer of Admission for registration instructions.

Need more help with your course registration? Take a look at the:

Visit the Concordia University’s Orientation page where you can find more information on things to do as a new student, resources and services available to students, and much more!

If applicable, submit required document(s) to complete your admission condition(s).

Follow-up inquiries should be directed to your Admissions Officer. Their contact information is available in your Offer of Admission.

Include your new address, telephone number, email address (if applicable).

How to update your personal information

You must have a social insurance number (SIN) if you wish to work in Canada.

You can apply for it online or by mail.

Apply for a SIN (Canada)

Upload your own photo and pick up your card.

Card services

The Société de transport de Montréal (STM) uses your student ID card photo to create your transit pass, the OPUS card.

You may submit an OPUS card request 24 hours after the university issues your student ID.

Apply for your OPUS card online

Log onto “ConcordiaUniversity” WIFI using your Concordia netname and password as the wi-fi username and password.

How to connect to Concordia's wireless network.

To open a bank account, go to the “New Accounts” department at a bank. A bank employee will explain the different types of accounts and the costs and services associated with each type of account.

It is a good idea to check with several banks to determine which bank offers the best account for your needs. When you open an account, the banks will likely ask to see any or all your documents, including your:

  • Passport
  • Concordia Letter of Admission or I.D. card
  • Quebec Acceptance Certificate (CAQ)
  • Study permit
  • Proof of residency in Montreal (show a copy of your apartment lease)
Find a bank

There are several telephone companies that provide good mobile phone plans. Explore your options and choose whichever suits your needs best. Here are some providers:

You can use PlanHub to compare phone plans.

There are a number of competing internet providers, such as:

Use PlanHub to compare internet plans.

Concordia will use email to contact you. Please make sure that your emaill settings are not sending our emails to your junk or spam folder!

Remember that many emails you receive from the university are important and time-sensitive.

Be sure to also read the ISO bulletin.

If you would like to set up a Concordia University email account, please visit IITS for instructions.

Contact IITS at help@concordia.ca if you need further assistance.

Depending on your country of origin, you may be able to use your current driver’s license in Quebec. For more information, please contact the SAAQ (Société de l’Assurance Automobile du Québec):

Place Dupuis, 850 De Maisonneuve Blvd East, M-­03
Call: 5­14 525-7332

saaq.gouv.qc.ca

If you haven't sorted out your housing yet, take a look at renting in Montreal.

 
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