Health insurance

From August 20 until September 30, 2020, students who remain outside Canada this Fall may request a refund of the Fall Term Insurance fees. You will be required to complete a waiver and any previously paid fees will be refunded to your Student Account.    

It is important to note that Immigration Quebec regulations require that all international students be covered by a health insurance plan that meets government standards, while studying in Quebec. If you arrive in Canada during the Fall Term, you will be required to re-enroll in the Concordia issued International Health Insurance Plan - personal health insurance plans will not be accepted.

Download the Health Insurance Exemption Contract

Introducing Online Doctors from Medavie Blue Cross! 24/7 instant access to doctors, right from your smartphone, tablet or computer!

Being an industry leader in student health and well-being is important to us. This is why we continue to invest in innovative programs and benefits, like the ability to give you 24/7 instant access to doctors and healthcare professionals right from the comfort of the home, office, or wherever you may be when the need arises. Beginning March 17, 2020, you’ll have access to Online Doctors - powered by Maple, Canada’s leading virtual care provider.

What is Online Doctors?

●      Online Doctors is a service that lets you instantly talk to a Canadian-licensed doctor online anytime you need it, 24/7 year round  for diagnosis, medical advice and treatment for yourself and your eligible family members

●      You can access a physician from Maple right from your laptop, desktop computer, iOS or Android devices

●      Maple stores your medical records, right on the platform. You can also create, store and share medical information, so you don’t have to worry about losing track of any of it

●      Maple doctors regularly treat common medical conditions including:

•    cold & flu
•    eye and ear infections
•    allergic reactions
•    minor injuries
•    urinary tract infections
•    sexual health issues
•    mental health issues
•    and many more…

●      If you are not feeling well, or need to have a prescription refilled, simply log in to Maple to speak to a doctor right away – it may help you avoid an unnecessary trip to the clinic or emergency room

Check out this video about Maple to learn more about how it works.

How to register for Maple? Watch this video.

●      Visit getmaple.ca/medavie to sign up.

●      Enter your information including your name, policy number, and identification numbers as shown on your Medavie Blue Cross card.

●      If you already have a Maple account you can link t to your group coverage. Just look for instructions during the registration process.

●      If you have an iPhone / iPad, or Android device, you can download the free Maple mobile app on your device’s app store.

If you have any issues, you can speak to a Maple representative directly on the site(www.getmaple.ca) – simply click on the chat icon in the bottom corner!