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Health insurance

Health insurance at Concordia

Immigration Quebec regulations require that all international students be covered by a Quebec issued health insurance plan that meets government standards, while studying in Quebec. In keeping with this government directive, Concordia University has negotiated a compulsory health and accident insurance plan with Blue Cross at a competitive cost that all Concordia international students must have. Consequently, personal health insurance plans are not accepted. 

Health insurance fees are automatically charged to all international students when registering for courses or when graduate students are Continuing in Program (CIP).

Please download and review your Blue Cross Health Insurance Policy Booklet carefully for the details of your coverage. Register and print your Blue Cross card online (see below).


Introducing online doctors from Medavie Blue Cross


24/7 instant access to doctors, right from your smartphone, tablet or computer!

Being an industry leader in student health and well-being is important to us. This is why we continue to invest in innovative programs and benefits, like the ability to give you 24/7 instant access to doctors and healthcare professionals right from the comfort of the home, office, or wherever you may be when the need arises. Beginning March 17, 2020, you’ll have access to Online Doctors - powered by Maple, Canada’s leading virtual care provider.

What is Online Doctors?

  • Online Doctors is a service that lets you instantly talk to a Canadian-licensed doctor online anytime you need it, 24/7 year round  for diagnosis, medical advice and treatment for yourself and your eligible family members
  • You can access a physician from Maple right from your laptop, desktop computer, iOS or Android devices
  • Maple stores your medical records, right on the platform. You can also create, store and share medical information, so you don’t have to worry about losing track of any of it
  • Maple doctors regularly treat common medical conditions including:
    • cold & flu
    • eye and ear infections
    • allergic reactions
    • minor injuries
    • urinary tract infections
    • sexual health issues
    • mental health issues
    • and many more…
  • If you are not feeling well, or need to have a prescription refilled, simply log in to Maple to speak to a doctor right away – it may help you avoid an unnecessary trip to the clinic or emergency room

Check out this video about Maple to learn more about how it works.

How to register for Maple? Watch this video.

  • Visit getmaple.ca/medavie to sign up.
  • Enter your information including your name, policy number, and identification numbers as shown on your Medavie Blue Cross card.
  • If you already have a Maple account you can link t to your group coverage. Just look for instructions during the registration process.
  • If you have an iPhone / iPad, or Android device, you can download the free Maple mobile app on your device’s app store.

If you have any issues, you can speak to a Maple representative directly on the site (www.getmaple.ca) – simply click on the chat icon in the bottom corner!



How much does it cost?

 

Health insurance fees are charged automatically when students register for courses. The annual coverage is from September 1 to August 31. 



Travel insurance


International students insured with Blue Cross who are looking for travel insurance. Call: 514-906-4923.


Where should I go is I need medical assistance?


An urgent health issue is one that requires attention soon, but it is not an emergency. For urgent health issues, you can contact the Concordia Health Services (call 514-848-2424 ext. 3565) and speak with a nurse. You can also get same-day/urgent care in external clinics in Montreal. Information about how to find and book these appointments can be found in the Urgent care section of the Health Services website.


Other health care resources that are available to international students are Online Doctors (from Maple) and Empower Me, which provides mental health care. To find out about the services offered by Empower Me, and how to register, please select your level of studies below:

    Undergraduate students
    Graduate students

You can also contact your provincial Telehealth line (in Quebec dial 8-1-1).

If you think  your health issue may require immediate attention, call your provincial Telehealth line (in Quebec dial 8-1-1) to speak with a nurse for assessment and guidance.

If you think your life, or the life of someone you know, is in danger, go to the nearest emergency department or call 9-1-1. Those outside of Canada can consult International Emergency and Crisis Lines, by Country for resources.

If you are advised to visit a clinic or go to the emergency room, please make sure that you have your Blue Cross insurance card with you. You can download the card from the Medavie Blue Cross web site. You must have photo ID with you. We suggest you have your Concordia ID card and a photocopy of your passport.



Get to know your Blue Cross Health Insurance Plan!


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