Replacing lost or stolen documents
Passport
- If your passport has been lost or stolen, communicate with a police precinct immediately: Station 20 is the closest to Concordia's downtown Sir George Williams campus.
- Address: 1432 Saint-Catherine St. W., Montreal, QC H3G 1R3 (Google maps)
- Phone: (514) 280-0120
- Contact your country's consulate/embassy for instructions on how to obtain a new passport.
- If your TRV was inside your lost or stolen passport, you can only apply for a new TRV once you receive your new passport.
Study permit
If your study permit was lost or stolen, you can apply for a replacement for a fee. Should you need a new study permit urgently because of travel plans or registration purposes, you can include 'proof of urgency' with your application. Make sure to include a letter of explanation as well as a copy of your police report with your application.
Important: You may continue studying and working as a student while your study permit is being replaced. You should not leave Canada until you receive your replacement study permit and TRV (if applicable).
CAQ
Your CAQ is an electronic file that you received by email. If you lose this electronic file, you can log into your CAQ portal and retrieve it.
