Getting care
When getting medical care, keep your Blue Cross insurance card with you at all times, and bring photo ID with you.
Note: At the beginning of your coverage period (and again each September), you can expect delays in processing your insurance coverage. If you need to use your insurance during this period and have difficulties accessing your Blue Cross plan, contact the ISO. We will clarify your insurance status and follow up if needed.
Go to a clinic for urgent care
An urgent health issue is one that requires attention soon, but it is not an emergency.
Concordia medical clinics
For urgent health issues, you can contact or visit the Concordia Health Services clinics. You can book an appointment or come in during their walk-in hours (arrive as early as possible for walk-ins).
Off-campus medical clinics
You can also get same-day/urgent care in external clinics in Montreal.
- Visit Medical support services - Concordia University and refer to the section After-hours services to find the best option for your situation.
- Hospital emergency rooms. Find out when to and when not to go to an emergency room.
Emergencies
If you think your life, or the life of someone you know, is in danger, go to the nearest emergency department or call 9-1-1.
Are you outside Canada? Consult International Emergency and Crisis Lines, by Country for resources.
Virtual or telemedicine
Other medical consultations are available to international students by telephone or Maple, an online platform.
Mental health
At Concordia University, your mental health matters.
Counselling and Psychological Services provides short-term counselling with licensed psychologists for currently registered students. Services include workshops, psychotherapy, and support for concerns like stress, anxiety, and depression. Appointments are available on both campuses.
International students can use the GuardMe Student Support Program (GMSSP).
