Requesting official transcripts

It’s easy to request your transcript online. Processing time: within 3 to 5 business days.

You can also initiate your request through My CU Account in the Student Hub.

If you encounter any issues while completing your transcript request online, try disabling your browser’s pop-up blockers and/or use a different browser. (Firefox, Chrome)

Note: If you attended Concordia in the mid-1970’s or earlier and had a 6 digit Student ID number, you will not be able to access the Student Hub to use the online request form. Please use the PDF Transcript Request Form and submit it by fax, by mail or in-person at the Birks Student Service Centre. Processing time: within 5 to 7 business days. When you fill out this form, please make sure to:

• Print clearly and remember to sign both sections of the form.
• Your signature is required to release the transcript(s).
• Incomplete or illegible forms will cause delays in processing your request.
• We cannot accept requests sent by email.

Those with 7 digit ID numbers will be able to submit the transcript request online.

*Please note that official transcripts cannot be issued by email or by fax.

The fee for official transcripts is $13.60 per sealed envelope with a maximum of 2 transcripts per envelope.

If multiple copies are to be placed separately in individually sealed envelopes (i.e. one copy per envelope vs two copies in the same envelope), please indicate the number of copies and to seal them individually on the request form. The cost for each envelope is $13.60.

All fees include regular postage and taxes. 

Written authorization, signed by the Concordia student, alumnus or alumna, must be provided along with the completed transcript request form if someone plans to make a transcript request by proxy on someone’s behalf. The same is required if someone plans to pick-up a transcript on someone else’s behalf. Please use the Authorization To Request And/Or Pick Up Official Transcripts form for this purpose.

All Current Students

Former Students/Alumni

Due to the volume of requests received, we are not able to contact you to confirm receipt of each request nor can we contact you when your transcript has been issued or is ready to be picked up.

You can view the status of your official transcript request(s) on the same page where you made your request.

You can also view the status of your request via the Student Hub’s My CU Account page.

Confirming requests

Online requests: When submitting a request online you will be able to print a receipt as well as a final confirmation page. Please keep a copy for your records as this is confirmation that your request has been received by us.

You can view the status of your official transcript request(s) on the same page where you made your request or via the Student Hub’s My CU Account page.

Request made on the PDF form: Unfortunately, we cannot confirm the receipt of each paper request form received. You can view the status of your request via the Student Hub’s My CU Account page.

Processing time

It can take up to 3 to 5 business days to process online transcript requests and 5 to 7 business days for requests made on the PDF form. It may take longer for pre-1993 records and during peak periods (i.e. before an admission application deadline or a scholarship application deadline).

Be sure to submit your request well in advance of your deadline dates.

Pick-up in person

You can see when your transcript is ready to be picked up at the Birks Student Service Center, LB 185 (1400 de Maisonneuve Blvd. West) by checking the status of your request via the Student Hub’s My CU Account page.

We will hold transcripts for pick-up for a maximum of 6 months.

By mail

Official transcripts are normally sent by regular mail. If we send you official transcripts, they arrive in a large brown envelope which can be opened. The sealed official transcripts are inside.

Please note that it is not possible to track items sent by regular mail.

You can see when your transcript was sent out by regular mail by checking the status of your request via the Student Hub’s My CU Account page.

Electronic delivery

Transcripts destined to other universities in Quebec are sent electronically.

You can see when your transcript was sent out electronically by checking the status of your request via the Student Hub’s My CU Account page.

By courier

Courier service can be provided for an additional fee, depending on the destination. Here is the current list of courier companies we use and their fees.

You can see when your transcript was sent out by courier by checking the status of your request via the Student Hub’s My CU Account page.

Here is the current list of courier companies we use and their fees.

Download the list of official pre-1983 grading scales

For step by step instructions on how you can view/print your Unofficial Transcript/Student Record please see:

• How to view and print an unofficial transcript

If you require an Unofficial Transcript/Student Record with the Office of the Registrar stamp, it can be obtained at the Birks Student Service Centre for a $5.65 fee.