How to request an official transcript (Mobile)

Log in to the Student Hub, select My CU Account, then the Student Centre.

Sign in with your Netname and password.

Select Academics.

Select the Menu next to Academics.

Select Transcript: Request Official.

NOTE: After you have completed and submitted your request by following all of the steps outlined in this guide, you can come back to this page at anytime to see the status of your request.

Scroll to the Request Official Transcript button.

Select the Type of transcript.

• Complete Undergrad/Grad
  Includes all academic studies you have undertaken
• Graduate Studies Only
  Displays only graduate-level studies
• Non Credit - Cont. Education
  Includes only Continuing Studies

If you wish the transcript to be sent to another institution in the province of Quebec:

• Select the Quebec institution the transcript is for.
• Enter the Department/Program you would like it sent to electronically (e.g. Admissions). Otherwise, leave the field blank.

Ensure Immediate Processing is selected.

Provide your phone number and email address in case we need to contact you about your request.

Select Submit.

We can also place your transcript in a sealed envelope and either mail it to you, or make it available for you to pick up at the Enrolment Services (FB 900):

• Leave the Quebec Institution field blank.
• Select the number of sealed envelopes desired.
• Select the number of transcripts per envelope desired.
• Select immediate processing.

Choose the desired delivery method.

Provide recipient address information.

If required, type special instructions regarding your transcript request in the notes box.

Sometimes other institutions require you to submit an additional form completed by Concordia, along with your transcripts. You may attach any such forms now, if applicable.

Provide your phone number and email address in case we need to contact you about your request.

Select Submit.

IMPORTANT: You may attach official forms only (such as WES, Common Application, Law School Admissions Council, etc.). Keep in mind you won’t need to attach any forms if you asked to share your transcript electronically.

If Continuing Education Official is selected:

• Ensure Immediate Processing is selected.
• Select the delivery method preferred.
• If regular mailing is selected as the delivery method, provide mailing address.

Provide phone number and email address.

Select Submit.

Select Submit to confirm your transcript request.

NOTE: You may need to allow pop-up windows in your internet browser.

You will need to process the payment in the new window.

After submitting your request, you can go back to the Transcript: Request Official page at any time to see the status of your request.

When you first submit your request, its status will be Pending. Once we process your request and issue your transcript, the status will change to show the date of issue.