In some cases faculty have reported delays of several hours when uploading the MP4 video file to YuJa. This includes smaller video files as well as larger files. The Zoom Help Center website indicates that screen sharing recording will require about 20MB of storage an hour while video recording will use an estimated 200MB of storage an hour. These sizes will vary depending on the resolution and types of video or screen sharing content.

If you continue to experience delays when uploading the MP4 video files to YuJa, please email help@concordia.ca. IITS will contact users to help investigate possible delays related to file management and uploading.

Here are some important steps to take when running your virtual classes in Zoom to help prevent Zoom bombing which happens when outsiders enter your class and disrupt it with unwanted behaviours and actions.

1. Always schedule your virtual class meetings in Moodle by using the steps we have outlined in the video and user guide. Do not share your classroom scheduled Zoom meeting links outside of Moodle on social media, keep the links secure at all times.

2. When scheduling your meetings always check to make sure you do not use your Personal Meeting ID. If you use your Personal Meeting ID anyone who has previously used it to access a course meeting or any other meeting will still have access to the ID and can therefore use it to enter other course meetings you have scheduled using that same Personal Meeting ID. If you see this option when scheduling your course meetings in Moodle, make sure it is deselected.

3. We recommend disabling Screen share by participants. Only the host (faculty/TA) can share screen. This is already disabled by default but check your own settings to make sure. See Customising Your Zoom Settings for details.  

4. Lock your class after it has started. Tell your students that no one will be allowed to enter after the first few minutes. This will help keep outsiders out! Be sure to remind your students not to be late so they don't get locked out. Consider a 5 or 10 minute grace period at the start of class. Here's how to do it.

Once your class meeting has started select Manage Particpants. This will open the Partipants window.

Select More from the bottom of the Participants window. Then select Lock Meeting.

Select OK to confirm that no new attendees can join the meeting once locked.

5. When scheduling your Zoom classroom meetings be sure to disable these two settings as shown below, Join before host and Waiting room. This will help prevent visitors from entering before you get into your virtual class meeting. These are also turned off by default in the global settings but it is important to check to make sure these are both disabled when you schedule a course meeting in Moodle. See Customising Your Zoom Settings for details on how to access your personal settings in Zoom. 

6. You can remove participants that are disrupting the class meeting from the session.

Select Manage Participants to open the participants window.

Select More next to the participants name and then select Remove.

Please see Customising Your Zoom Settings to learn more about how to secure your virtual course meetings.

Some default settings in Zoom have been modified to provide a more secure and safe Zoom virtual classroom environment. You may need to modify your personal settings to regain access to some interactive features. To access to some of the interactive features of Zoom (e.g., whiteboard, breakout rooms, student screen-sharing, etc.) you will need to reactivate these settings by logging into your personal Zoom accounts and modifying the default settings.

1. To access your personal settings go to https://concordia-ca.zoom.us/ and click Sign in.
2. On the next page enter your netname and password and click Sign in.
3. Select Settings from the left side navigation and you will now see a list of options under Meeting.
    

Scroll down the Meeting page to find the settings you would like to re-enable. 

Enable this selection on to make the File Transfer feature available. This feature allows hosts and participants to send files through the in-meeting chat. The File Transfer feature has been disabled by default to prevent file sharing. Enabling this selection is not recommended and may lead to security risks and disruptions. 

Only the host (Faculty/TA) can share their screen with the participants (students). The Screen sharing feature has been disabled by default to prevent students from sharing their screens. Changing this selection to All Participants is not recommended and may lead to security risks and disruptions. 

Enabling this selection will allow participants (students) to use the annotation tool to add information to shared screens. The Annotation feature has been disabled by default to prevent participants from adding information to shared screens. Enabling this selection is not recommended and may lead to security risks and disruptions.   

Enabling this selection will allow participants (students) to share whiteboard during a class meeting. The Whiteboard feature has been disabled by default to prevent participants from sharing whiteboard. Enabling this selection is not recommended and may lead to security risks and disruptions.  

Enabling the Breakout room feature will allow the host to split meeting participants into separate rooms. The Breakout room feature has been disabled by default to discourage the use of this feature because it may lead to security risks and disruptions. Therefore, only turn this feature on if you plan to use it. Using Breakout rooms is a great way to increase engagement and promote active learning in live Zoom sessions. However, please note that ther are some security risks involved in using Breakout rooms, and so those faculty who choose to use Breakout rooms do so at their own risk. Faculty are reminded that if they do use Breakout rooms they must monitor these rooms at all times to make sure they are used only for appropriate course related activities.

Be sure to disable the setting as shown below, Only authenticated users can join meetings from Web client. This will allow students to access course meetings without being prompted to sign-in in order to access their Zoom/Zoom meetings. This setting is turned off by default in the global settings but it is important to check to make sure it is disabled if students indicate that they are being prompted to login to the Zoom meetings. See Customising Your Zoom Settings for details on how to access your personal settings in Zoom.