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In the face of the COVID-19 pandemic, requests that were previously made in-person at the Birks Student Service Centre can now be made online. In very specific cases, an in-person appointment can be reserved. Below you will find key information and steps to follow to make these requests.

You can call 514-848-2424 x 2668 Monday to Friday between 9 a.m. and 5 p.m. EST with any questions. Otherwise you can email

Important notes:

  • In-person appointments can only be scheduled via the MyConcordia portal. > Student Services > Birks Appointment Booking
    You must have a valid netname. If you encounter any difficulties with your netname and/or password, please contact our service desk.
  • You must login to Concordia Office 365 to submit an online request. Instructions can be found on Office 365 Education - students.

See also:

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