In order to register for courses, your account must be in good standing, with no outstanding balance.
By registering for a course, you agree to pay tuition and other fees. Payment is due on the first day of class each term. The payment deadline falls 30 days later.
It's your responsbility to pay any balance owing in full by the deadline. To avoid avoid late fees and interest charges, plan to make your payment at least five business days ahead of time.
Keep in mind tuition also applies to certain course notations like STOQ (when you study outside Quebec through Concordia International) or CWT (when you undertake a Co-op work term).
All miscellaneous fees (e.g. interest charges, locker fees, fines, etc.) are due at the same time as your tuition and fees.
The final payment deadline is 30 days following the date the charge becomes due.
Expect late payment and interest fees if you have an outstanding balance after the deadline.
How to view your balance
You will not receive a printed invoice or account statement but you can view and manage your tuition and fees via your Student Centre. You can also find your balance by going to My CU Account in the Student Hub.
If your account has an outstanding balance after the payment deadline, its status becomes "delinquent," which could have several consequences.
Late payment charges and interest fees
You will face a late payment charge and monthly interest fees.
The late payment fee appears on your account once per term.
Interest charges appear at the end of each month until you pay your outstanding balance in full.
Account restrictions, registration and course changes
An account restriction applies when you an outstanding balance. That means you will not be able to:
Register for courses in a current or future academic term
You will also be withdrawn from all future waitlisted courses.
If you are already registered in a course, you will not be barred from attending class, sitting for "in-class" examinations, or submitting course work. You will continue to be able drop a course or withdraw from your program of study.
Release of official transcripts and other official documents
You may lose access to:
Confirmation of enrolment
Confirmation of financial standing
Confirmation of grades or completion of program
Confirmation of immigration status
Continuing Education menu items such as Transcript, Class Schedule or Contract
Letters of attestation of academic standing
Library and IT services
My Book List
My Class Schedule
Official and unofficial transcripts of academic record
Registration excluding withdrawals from a course(s)
Special company/tuition receipts
Student parking rates
The Student Accounts Office will contact you by email with a reminder that your account has become delinquent.
If you don't make a payment by the date in the reminder, your account will go to a collection agency.
The University reserves the right to proceed by way of legal action.
Your account will accrue compounded monthly interest fees.
Contact your loan provider before your payment becomes past due to set up a payment arrangement. Most student loan programs give you a period of at least six months after you graduate before you must start making payments. This is known as a grace or partial exemption period. This means that you have six months from end of your last full-time study period until your first student loan payment becomes due.
Outstanding balance from a previous term
You may be experiencing exceptional circumstances beyond your control and have an outstanding (overdue) balance from a previous term. In that case, you may be eligible to negotiate a payment arrangement with the Student Accounts Office.
A payment arrangement would allow you to register for courses during the regular registration period only—not during the early registration period.
The Student Accounts Office, firstname.lastname@example.org, begins to negotiate payment arrangements two weeks before starting a new academic term. You may make a request up until the last day to register for that term, known as the DNE date.
Late payment and interest fees
Even after negotiating a payment arrangement, late payment and interest fees continue to apply to all outstanding balances.
The terms and conditions of a special payment agreement contract require you to make a down-payment of 75% of the outstanding balance from your most recent registration term. Account registration lifts once you pay the outstanding balance in full.
If you fail to meet the terms and conditions of the special payment agreement, you will be ineligible to negotiate a payment arrangement for one full academic year, i.e. the following three to five academic terms.
Restrictions for late or non-payment
Even after making a payment arrangement, you will continue to face account restrictions.
Non-payment of an outstanding balance will not result in withdrawal from your courses
You will not be able register for additional courses or future academic terms until you pay all current amounts due in full.
If you don't honour your payment arrangements, you may be withdrawn from your courses.
Course registration with an account restriction
If you are paying Quebec or non-Quebec resident tuition fees and/or receiving financial aid from the United States, you may be eligible to apply for a tuition and other fees deferral contract.
To be eligible, you must be awaiting provincial or federal student loan and/or bursary disbursement before the end of the course registration period.
Apply to the Financial Aid and Awards Office at S-GM-230 for a deferral.
Note: By signing a tuition deferral contract, you agree to pay in full the balance owing when your student financial aid gets disbursed. The lending or funding agency will automatically deduct the balance owed from the loan or bursary and forward the balance directly to the University. Late payment and interest fees continue to apply.