Diplomas

Pick-up by graduate

You must present a government-issued ID or your Concordia ID to obtain your diploma. All balances must be paid in full prior to obtaining your diploma.

Office hours and location

Monday to Thursday from 10 a.m. – 4 p.m.
Friday* from 10 a.m. – 1 p.m.
FB-900: 1250 Guy Street, 9th floor reception

*Summer Hours will be in effect as of June 13. Offices close at 1pm on Fridays between June 13 and August 15. As of August 22nd, all weekdays will be from 10am to 4pm.

Please note Concordia will be closed on Tuesday, July 1st for Canada Day.

Unclaimed diplomas

Graduates must obtain their original diploma within three (3) years of graduating. All unclaimed diplomas will be destroyed after three years. Concordia does not keep copies of diplomas on file.

Pick-up by proxy (third-party pick-up)

In accordance with the Quebec Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information, Concordia is required to obtain consent from current and former students in respect of requests for the release of personal information, including diplomas.

Mandatory steps to send a proxy on your behalf

Complete and sign the Authorization To Pick Up a Diploma On Someone’s Behalf form.
Upload the completed form to your Student Centre, using the Upload Document and selecting "Document type: Diploma Pick Up Authorization".
Wait 24 hours. Our staff must be able to see the document in your Student Centre to verify that you consent to the release of information and this process can take up to 24 hours.
Once the document appears in your Student Centre, inform the third party who is picking up your diploma of their obligations, including:
- Presenting a valid photo identification. Digital versions of identifications are not accepted.
- Presenting a printed copy of this completed and signed form.
Ensure your balance appears at $0 in your student hub.

Be certain the document appears prior to sending your proxy. In accordance with the Act, Concordia is not permitted to distribute diplomas unless the authorization form appears in the graduate's Student Hub.

Diploma mailing

Graduates may have their diplomas mailed at a cost. Mailing options start at $36.00 CAD until August 31, 2025. Rates will increase as of September 1, 2025*. For options and details, consult the Diploma Mail-In Form. To have your diploma mailed, you must complete the form and return it by email, mail or fax, as outlined in the form. The email used to send the form must be one on file in your student hub.

Processing times for diplomas may take up to 10 business days.

Students completing a microprogram do not receive a diploma. A Letter of Completion signed by the Registrar will be issues upon completion.

Important: When sending your form by email, be sure to include a subject line, text in the body of the email and the attached form, to avoid getting blocked by our spam filters.

*Rate increase as of September 1, 2025. The rate will be applicable for all forms received as of September 1st and for any form received for Fall 2025 graduates (those who complete their courses in Summer 2025).

Certified copies of diploma

A certified copy of a diploma is a photocopy of the diploma which is certified as a true copy by Concordia. Certified copies can be obtained at the cost of $10.00 CAD per copy until August 31, 2025. The rate will increase as of September 1, 2025*. Concordia does not have copies of diplomas on file and the original, physical diploma is required to make certified copies. We are unable to process a certified copy request without the original in hand.

Options to receive certified copies

By mail: Mail your original diploma with the completed Certified Copy of Concordia University Diploma Request form to the address provided on the form. If the certified copy is being sent to a different address than the returned diploma, please be sure to include two mailing fees.
In-person: Present yourself and your original diploma at the Office of the Registrar or the Birks Student Service Centre. Each copy is $10.00 CAD*, payable by card.
By proxy: Individuals sent as a proxy must present a written, physical authorization letter stating they can submit the request on your behalf. Please include your full name and student ID as well as their full name. They must present government-issued photo ID along with the proxy letter.

Replacement diplomas

If your diploma has been lost, damaged, or if you’ve legally changed your name and would like it reflected on your diploma, you can request a replacement. Please note that as of July 1, 2025, replacement diploma fees start at $120.00 CAD.

A replacement diploma is as equally valid and legal as the original diploma, however it is not identical to the original. The replacement diploma includes the phrase "replaces the original diploma issued to the recipient." It also includes the date that the replacement diploma was issued as well as the date that the original degree was conferred.

Steps to receive your replacement diploma

Follow the steps closely and complete the Application and Affidavit for Replacement Degree.
The affidavit portion of the form must be signed and stamped by a Commissioner of Oaths, a Justice of the Peace or a Notary Public in the city where you currently reside. The Birks Student Service Centre has Commissioners of Oaths on staff.
If your legal name has changed, please include a double-sided copy of one of the following: a birth certificate (if you were born in Canada or the USA); a certificate of Canadian Citizenship; or, your permanent Resident Card.
Select if you would like to pick-up your degree or if you would like to have the degree mailed (Mailing options start at $36.00 CAD*).
Submit the application by e-mail, fax or mail, as outlined in the application.

*Rate will increase as of September 1, 2025.