Doctoral Student Internship Program

Business analyst – Student assistant intern

Position code: DSIP-F2026-01
Supervisor: Laura Ragonese
Unit: School of Graduate Studies
Start date: October 5, 2026
Status of employment: Casual, part-time, 20 hours/week, 260 hours total.
Hourly rate: $40
Number of positions: 1
Language requirements: English and French (French for speaking and listening)
Work model: In-person
Location: SGW

Internship description

The Business Analyst Student Assistant provides administrative and operational support to the Business Analyst and SGS Graduate Awards Office in the implementation and ongoing operation of the Bursary & Awards solution. The student assists with system testing, data entry and validation, preparation of test scripts and documentation, processing of data and file loads, maintenance of system information, and preparation of training materials. The role may also support user acceptance testing, documentation of business processes and procedures, and routine user inquiries, while escalating more complex system, configuration, or data issues to the Business Analyst and/or Manager.

Responsibilities

• Assist with system testing, including preparing test scripts and documenting results and issues.
• Support data entry, validation, file uploads, and maintenance of Graduate Awards and Bursary system information.
• Assist in documenting business processes, functional requirements, procedures, and system changes.
• Support user acceptance testing and the rollout of new system features and enhancements.
• Prepare user documentation and training materials and provide support for routine user inquiries.
• Assist with data analysis and process-improvement activities under the direction of the Business Analyst.

Skills

• Strong analytical and problem-solving skills
• Attention to detail and accuracy when working with data and systems
• Proficiency with Microsoft Excel and Word
• Ability to document processes, requirements, and test results clearly
• Strong written and verbal communication skills
• Ability to work collaboratively in a team environment
• Organizational skills with the ability to manage priorities and meet deadlines
• Interest in business analysis, system testing, configuration, and process improvement

Step 1. Application phase

You must send your resume and cover letter to the DSIP inbox at dsip@concordia.ca. In the subject line, clearly indicate the position code of the internship position for which you are applying. Attach your resume and cover letter as one document (.PDF, .DOCX) using the naming format “Last name – first name – position code”

If you are applying for more than one internship position, you must send a separate email and application for each position.

Please note that by applying to a DSIP internship, you allow us to share your application internally for other potential opportunities.

Step 2. Selection phase

Once you have sent your resume and cover letter to the DSIP inbox, the DSIP program coordinator will share your application with the unit. At this stage of the application process, the unit will be responsible for any further communication. If you are selected for an interview, the unit will contact you directly to schedule an interview before the end of the fall term. They may also request references and additional documents to validate your qualifications.

Step 3. Offer phase

If you’ve reached this stage, it means you were selected for the internship position – congratulations! The unit will send you an offer letter to be reviewed and signed. The unit will provide further information and instruction regarding your internship.

Accessibility

Concordia strives to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, dsip@concordia.ca.