Refund of fees (financial credit on account or refund)
The University reserves the right to modify the published scale of tuition and other student fees without prior notice, at any time before the beginning of an academic term. This document contains the most current information on the University's Financial Regulations and Fees and is the authoritative document regarding the University's financial regulations as well as the billing of tuition and compulsory fees.
A refund of fees paid, or a financial credit on account, will be granted upon request to students on amounts not currently due to the University. However, once fees are due, in order to be eligible for a refund on fees paid for a course (s) , students must have officially withdrawn from that course(s) before the DNE withdrawal deadline.
Students who withdraw from a course after the DNE withdrawal deadline will not receive a refund of fees paid, or a financial credit on account. Students should refer to the Undergraduate Calendar or the Course Withdrawals web page for further information about official withdrawal procedures.
Not attending classes, not paying tuition, or simply informing the instructor of one's intent to withdraw does not constitute official withdrawal from the course or program of study, nor does it entitle the student to a refund of fees paid, or a financial credit on account. If a student requests and is granted a refund of fees before they become due, this does not mean that a student has been withdrawn from their courses. It is a student’s sole responsibility to ensure that they are properly withdrawn from their courses (for more information, see the note below).
In the event that a student has not yet made payment and withdraws after the DNE deadline, the student will be held financially responsible for the payment of the resulting fees. Tuition and all compulsory fees charged for previous academic terms are non-refundable.
NOTE:
When dropping courses on the student portal (Web Registration) students must make sure to confirm the transaction and/or verify their online registration or student record to make sure that the course was indeed dropped.
Co-op fees are not refundable. However, should a student withdraw from co-op, no future fees will be charged. The payment of the co-op fees follows the same deadlines as the deadline for the payment of tuition fees.
For specific deadlines, visit http://www.concordia.ca/admissions/tuition-fees/how-fees-are-billed/undergraduate/deadlines.html
Students may leave a credit on their student account and it will automatically be applied to fees owing in the next semester(s). All refunds under $10 will only be refunded by Interac (debit card) at the Birks Student Service Centre, S-LB-185.
All refunds of $75 and more will be refunded via the original payment method (debit, credit card or cheque). All refunds must be submitted online through the Student Centre. You can also access your Student Centre by logging in to the Student Hub and going to My CU Account. Once in the Student Centre, select Finances > other financial. Please note, when requesting a refund on the Student Information System, “Cheque” is set as a default option. If a student request a cheque refund, it is automatically made payable to the student, unless the student asks that a cheque refund be made payable to a third party, e.g. a parent, spouse, etc. In that case, the student must provide the name and mailing address of the third party payee.
When the refund pertains to the current academic term, the refund will only be processed after the covering deadline for withdrawal with full refund (DNE deadline). Verification of the student's account may take some time, especially during peak refund request periods. A cheque refund is normally mailed within 10 business days of the deadline for withdrawal with full refund (DNE) deadline and the student's online request.
International students requiring a refund by wire transfer must be submitted online through the Student Centre. You can also access your Student Centre by logging in to the Student Hub and going to My CU Account. Once in the Student Centre, select Finances > other financial. Use the drop down menu to select Refund Request. A wire transfer refund is normally processed within 10 business days of the deadline for withdrawal with full refund (DNE) deadline and the student's online request. The student will assume the cost of the wire transfer. The cost of the wire transfer will be deducted from the amount of the refund transferred by wire. Please note that requests for wire transfers to a Canadian or U.S. bank will not be processed. Canadian and U.S. students must submit a cheque Refund Request as noted above.
Student Request Committees consider requests from students for exceptions to the rules governing the retroactive or late withdrawal (DNE) from a course(s). In exceptional cases, students may apply for a full or partial refund of tuition fees for a discontinued (DISC) course.
Information and application forms are available on the Course withdrawals page.
Students should read the information and application request forms carefully before making a submission. Requests that do not meet the criteria of the SRC and requests submitted without the correct supporting will automatically be denied.