Undergraduate Assistance
Help us help you better
Welcome back. For those joining us for the first time, welcome to the Department of Building, Civil and Environmental Engineering.
Before reaching out for help, please take a moment to review the information at the top of the form below. You will find useful details, especially about when to contact the Department and when to go directly to Student Academic Services. The table below provides more guidance. Taking the time to review this information may help you resolve your issue right away.
If you still need assistance, please submit a help request by filling out the form below. This is the correct way to reach us.
From the first day of classes until the DNE deadline, we receive a higher-than-usual number of assistance requests, including some submitted during the summer. Rest assured that your request will be answered in the order it was received.
Please allow up to five business days for a reply.
Important to avoid unnecessary issues
- We ask that you please only use this form, and not send emails to the Assistants/Advisor/Directors directly as they will only then be forwarded to reception, who will ask you to fill out the form. This will delay you taking place our virtual line up.
- Check the DNE deadline. Please note that any form filled out after 5pm three days before the deadline cannot be guaranteed a reply on time for the DNE deadline. This does not mean not to put in a request for help after that date. It just means that we will try our best to serve everyone by then, but cannot promise to be able to serve everyone if all come in last minute.
- For any questions, you may email the reception at bce-rec@concordia.ca
Note
All registration opening dates can be found here.
List of topics that we cannot help you with in the department
- Any financial question relating to your student account or financial block.
- Any scholarship and bursary question.
- Any immigration question (study permit, etc).
How to get help
Before you ask for help
Find out what academic advising and assistance means and what steps to take before submitting a request.
Choose how you would like to get help
Guidelines for in-person drop-in sessions
- In-person office hours are drop-in and may be subject to small changes depending on vacation schedules.
- Please make sure to give your name at reception upon arrival. We will let you know when the assistant is ready to meet with you.
- We triage all requests and give priority to cases that require special attention.
- Please note that space is limited and we do not reserve time slots in advance. All sessions are drop-in only.
Common reasons to request help
Examples of topics we can help you with include:
- Difficulties registering for a class
- Questions about the Undergraduate Calendar
- Questions about your program and available options
- Verifying that you meet program requirements
- Getting a list of the options available to you
- Help choosing your courses
- General education electives (Refer to section 71.110 of the Undergraduate Calendar)
- Technical electives (Refer to section 71.50 of the Undergraduate Calendar)
Important reminders
- All 200-level courses that are prerequisites for other courses in the program must be passed with at least a C-.
- All 200-level courses must be completed before you can register for any 400-level courses.
When to fill out a Student Academic Services form instead
Please note that the Department cannot assist with the following topics. You will need to contact Student Academic Services for help.
Examples
- Exemptions
- Special Requests
- Transfer credits from previous studies
- International Exchange