Undergraduate Advising or Assistance
HELP US HELP YOU BETTER - How to get help
Updated: 08/21/2023
Dear Undergraduate Students,
Welcome back and for some of you, welcome to BCEE!
If not able to 1st self-serve (there is a lot of useful information at the top of the form below, especially re: when to reach out to the Department vs when to go to SAS directly (see table below for details). Please take the time to read it as it may resolve your glitches right away), the way to correctly put in a help request, is through our usual system, which is to fill out this form: click here.
As of the first day of classes (Sept. 5th) until the DNE deadline (Sept. 18th), we experience a higher than usual volume of assistance requests, including those that had been put in by students during the summer. Rest assured that you will be answered in the order that your request was received.
AT THIS TIME: Please allow 5-business days for a ticket reply.
IMPORTANT TO AVOID UNNECESSARY ISSUES:
-We ask that you please only use this form, and not send emails to the Assistants/Advisor/Directors directly as they will only then be forwarded to reception, who will ask you to fill out the form. This will delay you taking place our virtual line up.
-DNE Deadline is September 18, 2023. Please note that any form filled out AFTER 5pm on Friday, September 15th 2023 CANNOT be guaranteed a reply on time for the DNE deadline. This does not mean not to put in a request for help after that DATE; it just means that we will try our best to serve everyone by then, but cannot promise to be able to serve everyone if all come in last minute.
For any questions, you may email the reception at bce-rec@concordia.ca.
BCEE Administration
NOTE: All registration opening dates can be found here.
LIST OF TOPICS THAT WE CANNOT HELP YOU WITH IN THE DEPARTMENT
-Any financial question relating to your student account or financial block. For this, you must email students@concordia.ca and visit students@concordia.ca and/or visit: https://www.concordia.ca/students/birks/covid-19.html.
-Any scholarship and bursary question.
-Any immigration question (study permit, etc).
Three (3) ways to get help from our BCEE Assistants & the type of help we can give you.
*In person office hours are drop ins, subject to small changes depending on vacation times.
Please always give your name at reception 1st upon arrival. We will let you know when she is ready for you.
We will triage & give priority to cases that need special attention.
Note that places are limited and that we do not reserve time-slots in advance (drop-in only).
EXAMPLES -Difficulties registering for a class? |
-Questions about the undergraduate calendar? |
-Questions about your program and options
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-General education electives
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-Technical electives
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Remember -All 200 level courses which are pre-requisites for courses in the program must be passed at least a C-. -All 200 level courses must be completed before taking any 400 level courses. |
When to fill out an SAS Form instead
*We will not be able to help you in the Department on these topics.
EXAMPLES -Exemptions |
-Special Requests |
-Transfer credits from previous studies |
-International Exchange |