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Privacy Notice for alumni, donors, friends and student award recipients

How University Advancement (UA) collects, uses, shares and protects Personal Information in connection with activities of the office of UA.

Last updated: May 8, 2024, 4:28 p.m.

This Privacy Notice explains how University Advancement (UA) collects, uses, shares and protects your Personal Information in connection with activities of the office of UA. This Privacy Notice also contains information about how you can exercise your rights, for example, to access or correct your information.

If you choose to consent and provide us with Personal Information via our website or any other service involving the transmission of Personal Information for one or more purposes (the “Purpose(s)”), we assume that you agree to this information being processed as described in this Privacy Notice, as applicable to the Purpose(s) you have consented to. Your Personal Information will only be used for the Purpose(s) for which you have expressly consented to.

You may, at any time, change your mind and update your consent, by following the process outlined further below titled What rights do you have regarding your personal information?.


Alumni, friends and supporters play an important role in the life of the University contributing to Concordia’s achievements through the years.  UA supports the University’s mission and is committed to keeping you informed of relevant activities that might be of interest.

Our work

UA’s mandate is to engage with alumni and constituents regarding activities and information of the University that afford the opportunity to learn about the academic and community achievements and successes of our collective efforts.  We also seek to raise philanthropic support of our students, faculty and programs in support of the University’s mission.

UA works to keep donors engaged and provide information on the positive impact that their philanthropic support has on students and the University community.

Why do we collect your personal information?

Depending on the Purpose(s) you have consented to, UA collects your Personal Information:

  • To communicate with you regarding University events, news and announcements, surveys and opportunities to support the University
  • For payment processing purposes
  • To provide you with an income tax receipt for donations
  • For Concordia students, to communicate with you and collect information that can be shared with the donor of the student award you received

What Personal Information do we collect about you & why?

With your consent, we only collect Personal Information that is necessary for the exercise of our activities.

1. To communicate with you, if applicable

2. For payment processing and issuing a donation receipt, if applicable

3. Stewardship of donor funded student awards, if applicable

How do we obtain your consent?

We collect, use and disclose your Personal Information with your consent or as permitted or required by law. How we obtain your consent (i.e., the manner in which we obtain it) depends on the circumstances.

Directly with you

We will seek your consent for the purpose(s) at the time your Personal Information is collected. If we want to use your Personal Information for a purpose not previously identified to you at the time of collection, we will seek your consent prior to our use of such information for this new purpose.

From a third party

If you provide us with Personal Information about another person, you are responsible for obtaining that person's consent.

With whom do we share your Personal Information?

Your Personal Information is shared internally with UA staff, and at times, with other Concordia faculty and staff, for only the Purpose(s) you consented to.  We may share your personal information with service providers to perform services on our behalf, the whole in accordance with the law. 

How do we protect your Personal Information?

We have procedures in place that provide security measures for access to physical and electronic records containing the Personal Information that is under our control. For example, only authorized personnel have access to both the physical and electronic files containing Personal Information. Personal Information stored electronically is adequately protected by security measures and passwords and is accessible only to personnel who require access to perform their duties.

Where do we keep your Personal Information?

If your personal information is stored and-or processed in another province or country it is done in compliance with this Notice and applicable privacy laws.

How long do we keep your Personal Information?

We will keep your Personal Information in accordance with our business and legal obligations and only as long as reasonably necessary to fulfill those obligations, subject to the time limits set out in our retention schedule.

What rights do you have regarding your Personal Information?

We take steps to ensure that your Personal Information is kept as accurate, complete and up-to-date as reasonably possible. Where necessary, we expect you to provide us with updates to your Personal Information.

Right of access and correction

You may request access to and a copy of the Personal Information we have about you.

If any Personal Information about you is inaccurate, incomplete or misleading, or if its collection, disclosure or retention is not permitted by law, you may request that it be rectified.

If any Personal Information we hold about you is inaccurate or incomplete, in some instances, you may be able to correct the information by contact University Advancement by email at

You may also request information from us about the ways in which your Personal Information was collected from you, as well as the names of the individuals and organizations who have access to your information and details about how long we store it.

Right of updating consent

You may refuse to consent to the collection, use or disclosure of your Personal Information. In some cases, refusal to consent to the collection request may mean that we will not be able to process your donation, to answer your request or register you for an event.

You may also withdraw your consent to our collection, use or disclosure of personal information for any of the Purpose(s) by clicking unsubscribe to an email you received from us or contacting us by email at Likewise, you may also change your mind and choose to provide consent by contacting us by email at However, before we implement the changes to your consent, we may require proof of your identity.

Note that in some cases, withdrawal of your consent may mean that you will not be able to obtain required services. We will indicate the possible consequences of your withdrawal, if any.

Since some communications programs may already be in progress at the time such a request is received, if applicable to the Purpose(s) you consented to, you may continue to receive communications for a short time while the change is being implemented.

How to contact the Privacy Officer?

Please direct any questions, complaints or comments regarding this Notice or our privacy practices to the Privacy Officer at the contact information provided below.

Privacy Officer
Me Frederica Jacobs
1455 De Maisonneuve Blvd. W., Room GM-620
Montreal, QC, H3G 1M8

How will we update our website Privacy Notice?

Please check this page regularly to stay informed of changes to this Notice, as we may update it from time to time.

If we change the website Privacy Notice, we will make an updated notice available on our website 15 days before the changes take effect, indicating:

  1. the date of the update Notice,
  2. the amendments made and
  3. the effective date of the amendments (if later than the date of the publication).

Your continued use of our website following the implementation of the revised Notice indicates that you have read, understand and agree to the current version.

Questions and comments

For questions or for more information on accessing documents held by Concordia, please contact:

Gabriel Desjardins
Officer, Access and Privacy
Office of the Secretary-General 
514-848-2424, ext. 4804

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