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Step 1: Get the GCS computer's name

Find your computer name

a) GCS Office Computer

From your campus computer, determine the full name of your office computer.

  • Click on Start and enter This PC
  • Right Click on This PC and select Properties
  • Under View basic information about your computer, scroll down to Computer name, domain, and workgroup settings (see image below)
  • Record the Full Computer Name of your computer, which you’ll need to enter on your home computer.
  • IMPORTANT: do not shut down your office computer. Please just lock the screen when you leave it.
  • Need help? Email the Service Desk or see the support page.
 

b) User Managed Host

If your on campus computer is a user managed host, please consult the following instructions:

ENCS Remote Desktop instructions


Option A. Connect to Concordia's VPN

Step 2. Connecting to the Concordia Network

forticlient
  • Download the VPN FortiClient software. Once the software has been installed, enter your Concordia netname and password to establish a connection.
  • Please note: the Forticlient app may already be on your desktop. If you see the Forticlient icon on your work desktop, please continue to Step 3.
  • If you are attempting to install the FortiClient software on a Concordia-owned computer that requires admin access, contact the Service Desk.
  • Need help? Email the Service Desk or see the support page.
  • If you don't know your computer name, contact the Service Desk.

Instructions

Select the option that corresponds to your operating system for instructions on how to download and configure the installation software.


Step 3: Connecting to a GCS Office computer


Option B: Connect directly to the GCS network

Step 2: Create an SSH tunnel to the GCS network

These instructions describe the procedure for establishing an SSH Tunnel and how to use it to connect your client (home) computer to your GCS Office (on-campus) computer. For more details on creating ssh tunnels to the GCS network, please consult the FAQ What is an ssh tunnel and how does it work?.   

Instructions

Select the option that corresponds to your home computer's operating system.

Step 3: Connect to a GCS Office computer

Need help? We are here to support you

For assistance you may reach the Service Desk via email at help@concordia.ca

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