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Productivity suite service adoption

Project overview

The productivity suite service adoption project aims to make available and facilitate the widespread use of the Microsoft 365 suite of tools across the university — with a focus on MS Teams — in order to empower everyone to collaborate.

Focusing on addressing end-user challenges, this project will aim to accompany users in the Microsoft 365 space by providing them with a collaboration environment empowering the community to rethink their work and processes in a collaborative spirit equipped with a new toolset.

Project transition

The Productivity Suite Service Adoption project will be transitioned to IITS. Service adoption specialist, Angela Bruni, will be reporting to Mike Popoff, director of user services of IITS.

Background info

One of the seven key findings of the digital strategy’s 2018 consultation report focused on the need expressed by members of our community to facilitate collaboration within and across different organizational units.

This key finding from the consultation report was echoed in the environmental scan, conducted at the same time, which reported that implementing cross-functional teams was a recurring aspect of organizations who were successful in driving culture change in support of digital maturity.

This joint IITS and digital strategy initiative has been accelerated in response to the university’s increased focus on learning, teaching, and working from home during the Covid-19 pandemic.

I would like to collaborate with people who share my research interests but I don’t know how to find them.

Graduate student interview

It would be wonderful to have access to a platform that is university-sanctioned and has good functionality. It’s impossible to work without digital collaboration...

A staff member commenting on the project

Project team


France Bigras, AVP Information Systems & CIO IITS

Project manager

Eric Labrecque, Project Manager IITS

Team members

Paul Fournier, Director Digital Transformation
Mike Popoff, Director User Services IITS
Kathryn McDonell, Director Administration & Training Services IITS
Mike Babin, Director Infrastructure & Operations IITS
Alex Aragona, Executive Director Application Portfolio Management & CISO IITS
Angela Bruni, Service Adoption Specialist
Cat Somrani, Change Management Specialist


Shannon Baker, Communications Advisor UCS

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