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During your stay

What you need to know now that you're all moved in.

Make yourself at home

A few need-to-know items now that you live on campus

Keep it top of mind! Abiding by the community code of conduct and COVID-19 rules are the key to a great experience in residence.

The rent is posted to your student account on the  first business day of each month. Since your lease runs until May 2, 2024, you'll pay a pro-rated amount for May. It's payable with the first month's rent along with 6 pro-rated days for August 2023.

See the amount you owe and pay directly in your Student Centre. You can also find this by logging in to the Student Hub and going to My CU Account > Financial > Manage tuition & fee payments.

You can pay by online banking (using your student ID number as your account number) or choose from among several other tuition payment options, including debit or wire transfer.

If you live on the Loyola Campus:

Your name
Concordia University
Hingston Hall (HA), Room # (your room numberor 
Hingston Hall (HB), Room # (your room number)
7141 Sherbrooke Street West
Montreal, Quebec H4B 1R6 

If you live at Grey Nuns:

Your name
Concordia University
Grey Nuns Residence, Room # (your room number)
1455 de Maisonneuve Blvd. West
Montreal, Quebec H3G 1M8

If you live in the YWCA Residence:

Your name
Concordia University
Grey Nuns Residence, Room Y-# (Y followed by your room number)
1455 de Maisonneuve Blvd. West
Montreal, Quebec H3G 1M8


If you live at EVO:

Your name
EVO Residence
Room # (your room number)
777 Robert-Bourassa Street
Montreal, Quebec H3C 3Z7

All of the mail goes directly to the university mail room who distribute it to the relevent building. This means that it can take a few days after your mail or package arrives at the university for you to receive a notification from Residence to collect it. 

Did you know that you can have packages delivered to your nearest post office. Find the details here

Use your phone to buy laundry credit and start the machines – it will even tell you when your cycle has finished! Download the Coinamatic CP app and follow the instructions, $5 will automatically be credited to your account so your first wash and dry is free! If you don’t have a cell phone ask your RA for a laundry card. The $5 credit is not available with the cards. 

The Laundry machines at the YWCA take coins only. Mildoré can take debit or credit card directly in the machines, and EVO has reloadable cards that can be topped up as you need.

Find full instructions in the laundry rooms.

You're responsible for keeping your room clean, of course. You can borrow a broom or a vacuum cleaner but plan to buy your own cleaning supplies. You're also responsible for leaving common areas tidy after you use them. Custodial staff clean common areas daily. 

There is no option to borrow cleaning equipment at Mildoré

Guests are allowed in residence this year, however not during orientation week or during exams when quiet hours are in place. Guests are allowed for a maximum of 3 nights. More information about having guests can be found in the community code.

Guests at EVO must check in at the reception.

Overnight guests are not permitted at the YWCA and all non Residents must leave the building by 11pm.

There is no curfew but residents must respect quiet hours as indicated in the Code of Community Living Standards and Discipline.

Quiet hours for our Residences are usually during exam times however some of our buildings have specific quiet hours in place at all times:

EVO is from 10pm-10am Sunday to Thursday and  from 12am-10am Friday and Saturday.

Residents are subject to provincial statutes with respect to alcoholic beverages. Open liquor is not permitted in hallways, lounges and other common areas.

If you are a minor (under 18 years old) it is illegal to drink anywhere in Quebec, including our residences.

To report a problem with your room or a common space, send a maintenance request via E-rez and we will respond within 24 hours. For urgent matters such as a leak call the duty phone. 

Please note that in making the request, you are consenting to an employee entering your room between 9am and 8pm in order assess and resolve the problem. 

Replacing a lost key costs $20 per key. Replacing a lost laundry card costs $10.

The cost of replacing a key at EVO is $35.

The only material that can be used to stick items up anywhere in residence is white sticky tack. The following are forbidden:

  • Hooks of any kind
  • adhesive foam
  • nails
  • tape
  • glue
  • stickers
  • LED strip lighting

Damage will be assessed at move-out and billed to your student account. Fines range from $50–$1,000.

Only newly purchased occasional furniture in its original packaging can be brought into residence. Second-hand items, including but not limited to, chairs, rugs, mattress toppers and poufs are not allowed. For a full list of contraband items please refer to your lease.

We are not permitted to communicate with parents or any member of your family wishing to act on your behalf if you are 18 years of age or older.

If you need someone to communicate with us on your behalf, you will need to provide written consent naming the person that you are allowing us to speak with.

COVID-19: Keeping our community safe

It's important to help keep yourself and others well while you live on campus. 

If you are not feeling well, and are experiencing symptoms of Covid, please call the duty phone so we can walk you through the next steps.

Procedure masks are available in all residence buildings should you require one.

© Concordia University