Graduate Advising or Registration Assistance
Dear GRADUATE STUDENTS,
In order to obtain Department assistance & advising during this period of time, please make an appointment by choosing from the below categories:
A- I am a graduate student in my 1st term (Welcome to BCEE! A short overview of what to expect during your degree if you have particular questions related to your personal circumstances, not already adressed at orientation)
Note that most students act fast and self-serve for registration.
(Instructions can be found here)
...I still need help!
1- I know which classes I want to take, but the system won't let me register myself, I get a system block.
(Beware, if the block is due to a balance on your student account, you must first settle this block direcly at the Birks Student Service Center and allow for about 48hours for it the block to be cleared once your balance is at zero or after an alternative arrangement has been made)
Ms. Jenny, Ms. Elli and Ms. Debbie can all help equally for this.
2- I don't know which classes to take and need guidance to pick a sequence.
C- I am a thesis student with thesis submission questions
Thesis submission steps can be found here.
You may set a very short appointment with Ms. Jenny AFTER you have sent your thesis to your supervisor, in order to quickly verify that all is in order.
D- I am a graduate student who requires help with a particular student request (see list below)
*Please click on the relevant link and carefully READ the steps to take PRIOR to making this type of appointment. ONLY make the appointment when it says that you are at the stage of meeting with Ms. Jenny.
I HAVE READ THE DOCUMENTATION AND I AM READY TO MEET WITH MS. JENNY:
E- I received an email from the School of Graduate Study (SGS) stating that I am in "Failed Standing"
We understand that this is a stressful situation. We can help explain in person the next steps (they can be found here by searching the keywords: "F rule", "C rule", "AGPA" and "GPA rules").
F- I have question not covered by the above options and would like to meet with Ms. Jenny
Example: Transcript Error
LIST OF TOPICS WE CANNOT HELP YOU WITH IN THE DEPARTMENT:
-Any financial question relating to your student account.
-Any scholarship and bursary question.
-Any immigration question (study permit, etc).
If you send Ms. Jenny an email, please send *only one* email to "email@example.com" and your request will be processed within ten (10) business days.
If the advisor needs clarifications on your request, she will email you. In order to help us serve you better, do not send multiple emails with the same question - this will not accelerate the process (in fact, it delays it).
Thanking you in advance for your cooperation.